Hello,
We are trying to set up Katalon Runtime Engine with a proxy, but we are getting the following error:
***\katalonc.exe" -noSplash -runMode=console
-projectPath="F:\***" -retry=0 -testSuitePath="Test Suites/***"
-browserType="Chrome" -executionProfile="default"
-apiKey="***" -orgID=***--config -proxy.auth.option=MANUAL_CONFIG
-proxy.auth.server.type=HTTP -proxy.auth.server.address=*** -proxy.auth.server.port=8080
-proxy.auth.username=*** -proxy.auth.password=*** -proxy.system.option=MANUAL_CONFIG
-proxy.system.server.type=HTTP -proxy.system.server.address=*** -proxy.system.server.port=8080
-proxy.system.username=*** -proxy.system.password=*** -proxy.system.applyToDesiredCapabilities=false
CompileCommand: exclude org/eclipse/jdt/internal/core/dom/rewrite/ASTRewriteAnalyzer.getExtendedRange
bool exclude = true
Jan 20, 2026 1:32:15 PM org.apache.aries.spifly.BaseActivator log
INFO: Registered provider ch.qos.logback.classic.spi.LogbackServiceProvider of
service org.slf4j.spi.SLF4JServiceProvider in bundle ch.qos.logback.classic
WARNING: Annotation classes from the 'javax.inject' or 'javax.annotation' package found.
It is recommended to migrate to the corresponding replacements in the jakarta namespace.
The Eclipse E4 Platform will remove support for those javax-annotations in a future release.
To suppress this warning, set the VM property: -Declipse.e4.inject.javax.warning=false
To disable processing of 'javax' annotations entirely, set the VM property:
-Declipse.e4.inject.javax.disabled=true
13:32:17.244 [Start Level: Equinox Container: beb93d3f-a086-4957-b1a5-cbb1f4a08a6e] DEBUG org.eclipse.jgit.internal.util.ShutdownHook -- register
org.eclipse.jgit.util.FS$FileStoreAttributes$$Lambda$165/0x00000001002a8608@17ff46d9 with shutdown hook
Logback default configuration initialized from: ***\configuration\org.eclipse.osgi\105\0\.cp\resources\logback\logback-kre.xml
Logback custom configuration initialized
Finished setup EclipsePlatformFileAppender: ***\configuration\1768912334919.log
Start getting machine ID on Windows
End getting machine ID on Windows ***
Warning: NLS unused message: QTEST in: com.kms.katalon.constants.globalMessages
Warning: NLS missing message: QTEST_NAME in: com.kms.katalon.constants.globalMessages
Warning: NLS unused message: TOKEN_EXPIRED_MESSAGE in:
com.kms.katalon.application.constants.applicationMessageConstants
Warning: NLS unused message: TESTING_LICENSE_WITH_FILENAME_CORRECT in:
com.kms.katalon.application.constants.applicationMessageConstants
Warning: NLS unused message: TESTING_LICENSE_WITH_FILENAME_INCORRECT in:
com.kms.katalon.application.constants.applicationMessageConstants
Warning: NLS unused message: TESTING_LICENSE_MACHINE_ID_INCORRECT in:
com.kms.katalon.application.constants.applicationMessageConstants
Katalon workspace folder is set to default location: C:\Users\***
katalon.versionNumber=10.4.3
katalon.buildNumber=223
Starting Groovy-Eclipse compiler resolver. Specified compiler level: unspecified
234 org.codehaus.groovy_3.0.23.v202501010125-e2412 ACTIVE
INFO: [Proxy Configurations]
INFO: > Authentication Proxy: { proxyOption=MANUAL_CONFIG, proxyServerType=HTTP,
proxyServerAddress=***, proxyServerPort=8080, username=***, password=********,
executionList="" }
INFO: > System Proxy: { proxyOption=MANUAL_CONFIG, proxyServerType=HTTP,
proxyServerAddress=***, proxyServerPort=8080, username=***, password=********,
executionList="", isApplyToDesiredCapabilities=false }
Warning: NLS missing message: MSG_RP_ERROR_RESULT_QUOTA_EXEEDED in: com.kms.katalon.execution.constants.executionMessages
Warning: NLS missing message: ConsoleMain_MSG_DEVOPS_LICENSE_COMPATIBILITY in: com.kms.katalon.execution.constants.executionMessages
Warning: NLS missing message: ConsoleMain_MSG_NON_DEVOPS_LICENSE_COMPATIBLITY in: com.kms.katalon.execution.constants.executionMessages
Activating...
Start activating offline...
Search for valid offline licenses in folder: C:\Users\***
The number of valid offline licenses: 0
Failed to connect to your configured license server address. Temporarily fallen back to the default license server address: https://testops.katalon.io
Failed to activate with API key
Invoking the method has error
Failed to activate with API key
INFO:
Katalon Version: 10.4.3
INFO:
Command-line arguments: -runMode=console -projectPath=F:\ ***-retry=0
-testSuitePath=Test Suites/*** -browserType=Chrome -executionProfile=default
-apiKey=******** -orgID=*** --config -proxy.auth.option=MANUAL_CONFIG
-proxy.auth.server.type=HTTP -proxy.auth.server.address=*** -proxy.auth.server.port=8080
-proxy.auth.username=*** -proxy.auth.password=********
-proxy.system.option=MANUAL_CONFIG -proxy.system.server.type=HTTP
-proxy.system.server.address=*** -proxy.system.server.port=8080
-proxy.system.username=*** -proxy.system.password=********
-proxy.system.applyToDesiredCapabilities=false
INFO: User working dir: C:\windows\system32
INFO: Error log: C:/Users/***
INFO: Katalon KatOne server URL: https://testops.katalon.io
INFO: Katalon TestOps server URL: https://testops.katalon.io
INFO: Katalon Store server URL: https://store.katalon.com
INFO: User home: C:\Users\***
INFO: Java vendor: Eclipse Adoptium
INFO: Java version: 17.0.14
INFO: Local OS: Windows Server 2016 64bit
INFO: CPU load: 19%
INFO: Total memory: 32766 MB
INFO: Free memory: 16135 MB
Start getting machine ID on Windows
Start appending additional signatures
End appending additional signatures ***
End getting machine ID on Windows ***
INFO: Machine ID: ***
TestOps: No session available!
Failed to activate with TestCloud license. Failed to get organization or project info
Delete folder: bin
Delete folder: Libs
Opening project file: F:\ ***
Generating global variables...
Project *** opened
TestOps: No session available!
Failed to activate with TestCloud license. Failed to get organization or project info
Failed to activate with Katalon Runtime Engine license.
Failed to activate with TestCloud license.
Cannot execute this test suite. There is no Katalon Runtime Engine and TestCloud license available.
Start clean up session
End clean up session
All launchers terminated
Could anyone help us?