Katalon studio crashes when webservice keyword (eg: Send request) added in test case

smit · August 22, 2023, 11:26am

Hello,
I am trying to create API test case in katalon studio as I created webservice object in object repo. When I am adding webservice keyword in test case for eg: send request then Katalon studio crashing and showing window to close katalon.

atul.rai · August 22, 2023, 12:56pm

Please share log or screenshot of error message

thanhvi1512 · August 22, 2023, 12:57pm

Found a workaround here to overcome this

manojkumar.al · September 19, 2023, 10:49am

same issue m facing with my machine i have attached SS as well, when we tried to add new web services test cases system getting Hang, program nor responding error

manojkumar.al · September 19, 2023, 10:49am

atul.rai · September 19, 2023, 12:26pm

Please follow steps as below,

Close Katalon Studio.
Set Scale at 100% as mentioned in the attached SS.
Start Katalon Studio and Start your work.

RES1103×462 22.4 KB

smit · September 20, 2023, 7:47am

@atul.rai Not working for me after changing screen resolution

atul.rai · September 20, 2023, 7:51am

Can you share what did you changed?

smit · September 20, 2023, 8:09am

atul.rai · September 20, 2023, 8:39am

After change screen setting, you need to reopen KS again. Did you try same?
At my End Working fine

Monty_Bagati · September 20, 2023, 11:29am

this screen resolution workaround doesn’t work all the time

smit · September 20, 2023, 11:52am

yes did, but still same issue

Monty_Bagati · September 22, 2023, 6:47am

Even If this workaround works , we soon need to consult the eye doctor

atul.rai · September 22, 2023, 9:44am

Please create a ticket for this issue, if you are a paid member

smit · September 22, 2023, 1:54pm

Hi @atul.rai ,
Its working as you stated above , Need to restart System.
Thank you