Katalon studio crashes when webservice keyword (eg: Send request) added in test case

Product Forums Katalon Studio
,
1

Hello,
I am trying to create API test case in katalon studio as I created webservice object in object repo. When I am adding webservice keyword in test case for eg: send request then Katalon studio crashing and showing window to close katalon.

2 Likes
2

Please share log or screenshot of error message

1 Like
3

Found a workaround here to overcome this

4

same issue m facing with my machine i have attached SS as well, when we tried to add new web services test cases system getting Hang, program nor responding error

1 Like
5

image
image1920×1080 244 KB

6

Please follow steps as below,

  1. Close Katalon Studio.
  2. Set Scale at 100% as mentioned in the attached SS.
  3. Start Katalon Studio and Start your work. :smile:
    RES
    RES1103×462 22.4 KB
7

@atul.rai Not working for me after changing screen resolution

8

Can you share what did you changed?

9

image
image1081×731 38.6 KB

Screenshot 2023-09-20 133823
Screenshot 2023-09-20 133823799×510 89.9 KB

10

After change screen setting, you need to reopen KS again. Did you try same?
At my End Working fine

API
API1405×638 65.5 KB

11

this screen resolution workaround doesn’t work all the time

12

yes did, but still same issue

13

Even If this workaround works , we soon need to consult the eye doctor

14

Please create a ticket for this issue, if you are a paid member

15

Hi @atul.rai ,
Its working as you stated above , Need to restart System.
Thank you

2 Likes
16

Hi folks, :wave:

We have been informed that this issue has been fixed following the release of Katalon Studio version 9.1.0, you can check out our announcement below: :point_down:

We will also proceed to close this topic up. Should you encounter any bug whilst working with KS 9.1.0, please create another topic in Bugs Report

Thanks,
Albert from Katalon Community team.

17

This topic was automatically closed after 17 hours. New replies are no longer allowed.