Unable to start application in iOS real device

Product Forums Katalon Studio
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1

Hi everyone,
I stuck with the start application on iOS real device. I already googled and searched in this forum, but I can’t solve it.
Here is my log.

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: 'unknown', revision: 'unknown', time: 'unknown'

System info: host: 'P090MM069340.local', ip: 'fe80:0:0:0:411:33dd:7c24:4b68%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.16', java.version: '1.8.0_275'

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: 'unknown', revision: 'unknown', time: 'unknown'

System info: host: 'P090MM069340.local', ip: 'fe80:0:0:0:411:33dd:7c24:4b68%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.16', java.version: '1.8.0_275'

Driver info: driver.version: IOSDriver

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:488)

at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: 'unknown', revision: 'unknown', time: 'unknown'

System info: host: 'P090MM069340.local', ip: 'fe80:0:0:0:411:33dd:7c24:4b68%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.16', java.version: '1.8.0_275'

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: 'unknown', revision: 'unknown', time: 'unknown'

System info: host: 'P090MM069340.local', ip: 'fe80:0:0:0:411:33dd:7c24:4b68%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.16', java.version: '1.8.0_275'

Driver info: driver.version: IOSDriver

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)

at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)

at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)

at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)

at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)

at io.appium.java_client.ios.IOSDriver.execute(IOSDriver.java:1)

at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)

at org.openqa.selenium.remote.RemoteWebDriver.<init>(RemoteWebDriver.java:131)

at io.appium.java_client.DefaultGenericMobileDriver.<init>(DefaultGenericMobileDriver.java:38)

at io.appium.java_client.AppiumDriver.<init>(AppiumDriver.java:84)

at io.appium.java_client.ios.IOSDriver.<init>(IOSDriver.java:85)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:501)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:485)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:417)

at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startExistingApp(MobileInspectorController.java:143)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:500)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)

... 2 more

Caused by: java.lang.reflect.InvocationTargetException

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)

... 20 more

Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: 'unknown', revision: 'unknown', time: 'unknown'

System info: host: 'P090MM069340.local', ip: 'fe80:0:0:0:411:33dd:7c24:4b68%en0', os.name: 'Mac OS X', os.arch: 'x86_64', os.version: '10.16', java.version: '1.8.0_275'

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)

at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)

at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)

... 21 more

Screenshot 2023-05-04 at 14.02.02
Screenshot 2023-05-04 at 14.02.02487×538 63.9 KB

2

@jlius_suweno Can you please provide the version of Katalon studio, Appium and xcode you are using?

Have you already followed these steps to setup and install WebDriverAgent onto your iOS device?

3

I use Xcode 14.2, Katalon Studio 8.5.5, and Appium 1.22.3.

I already follow that steps.

4

There was a change in Xcode version 14.0 that broke some of the webdriveragent functionality. To get this to work with real devices I believe you will either need to upgrade to appium 2.0 or to downgrade Xcode to version 13.X.

If you choose to upgrade to appium 2.0 you can either use remote execution with the production version of Katalon Studio or use the proof of concept version.