Cannot start the application on iOS real device

nmwthao96 · February 8, 2023, 8:41am

Hi guys, I’m a newbie and trying to start the app with real iOS device.
I installed WDA and try to connected my device and open my application with appium Inpector successfully. But when I try to Start the app and this error appears.

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Thaos-Mac-mini.local’, ip: ‘127.0.0.1’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Thaos-Mac-mini.local’, ip: ‘127.0.0.1’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: IOSDriver

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:488)

at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Thaos-Mac-mini.local’, ip: ‘127.0.0.1’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Thaos-Mac-mini.local’, ip: ‘127.0.0.1’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: IOSDriver

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)

at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)

at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)

at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)

at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)

at io.appium.java_client.ios.IOSDriver.execute(IOSDriver.java:1)

at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)

at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)

at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)

at io.appium.java_client.ios.IOSDriver.(IOSDriver.java:85)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:501)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:485)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:539)

at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileApp(MobileInspectorController.java:196)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite.startLocalAppAsNormal(MobileLocalAppComposite.java:561)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:496)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)

… 2 more

Caused by: java.lang.reflect.InvocationTargetException

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)

… 21 more

Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Thaos-Mac-mini.local’, ip: ‘127.0.0.1’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: IOSDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Failed to receive any data within the timeout: 5000

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)

at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)

at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)

… 22 more

Thanks for reading. Please help asap T^T

kreno · February 8, 2023, 7:04pm

@nmwthao96 Can you share the desired capabilities that you are using?

nmwthao96 · February 10, 2023, 7:23am

Thanks for your reply @kreno.
I’m using
MacOS Montery 12.6.3, iPhone 8 (iOS 15.6)
Xcode 13.4
appium 1.22.3
node v17.7.1
autoconf 2.71
automake 1.16.5
brotli 1.0.9
c-ares 1.19.0
ca-certificates 2023-01-10
carthage 0.39.0
icu4c 72.1
ios-deploy 1.12.1
ios-webkit-debug-proxy 1.8.8
libimobiledevice HEAD-75f1457
libnghttp2 1.51.0
libplist 2.2.0
libtasn1 4.19.0
libtool 2.4.7
libusb 1.0.26
libusbmuxd 2.0.2
libuv 1.44.2
m4 1.4.19
mpdecimal 2.5.1
openssl@1.1 1.1.1s 1.1.1m
pkg-config 0.29.2_3
python@3.11 3.11.1
readline 8.2.1
sqlite 3.40.1
xz 5.4.1

kreno · February 13, 2023, 11:40pm

Can you also make sure that the desired capabilities are the same on the appium inspector and inside Katalon Studio. Please share which ones you use here. You can find current project desired capabilities in Katalon Studio by going Project → Settings → Desired Capabilities → Mobile → iOS

nmwthao96 · February 14, 2023, 5:37am

Hi, this is my set up on my Katalon Studio base on Appium inspector.

I’m still getting this error