Unable to start application on this device: Unable to create a new remote session.Original error: An unknown server-side error occurred while processing the command. Original error: Process didn't end after…

I can’t start any app on real iOS device since Katalon 6.2

  • Appium v 1.12.1
  • Xcode 10.2 for iOS 12.2
  • Carthage 0.33
  • ios-deploy 1.9.4
  • ios-webkit-debug-proxy 1.8.4
  • libimobiledevice 1.2.0.3
  • usbmuxd 1.0.10.1
  • iPod touch iOS 11.0.3

When I try to capture object I got the following error:
Unable to start application on this device.: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Process didn’t end after 10000ms (cmd: ‘iproxy 59167 84100 ’)
Build info: version: ‘unknown’, revision:‘unknown’
System info: host: ‘iMac-user’, ip:‘192.168.#.###’, os.name: ‘macOS X’, os.arch: ‘x86_64’, os.version: ‘10.14.6’ java.version: ‘1.8.0_181’
Driver info: driver.version: IOSDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Process didn’t end after 10000ms (cmd: ‘iproxy 59167 8100 ’) at getResponseForW3CError (/User/<user_name>/.nvm/versions/node/v8.11.2/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:826:9)
at asyncHandler (/User/<user_name>/.nvm/versions/node/v8.11.2/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:447:37)
at
Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’
System info: host: ‘iMac-user’, ip: ‘192.168.#.###’, os.name: ‘Mac OS X’, os arch: ‘x86_64’, os.version: ‘10.14.6’, java.version: ‘1.8.0_181’
Driver info: driver.version: IOSDriver

I already check: https://docs.katalon.com/katalon-studio/docs/troubleshooting-automated-mobile-testing.html but I couldn’t find a solution.

Could someone help me please?