Switch/Change activation user

[iunia.crihana]

I activated Katalon using a personal account for a trial period. Now that we’re going to use it more and Jira is needed, I want to change the user to the official one, the one I use at work. I couldn’t find any option to do it, is there one?

Similar message but never got an answer.

Switch activation account

Hey Katalon-Team, during evaluation which testing tool we will use in future I tried a bunch of them using an e-mail address not related to my company. After convincing all people that this is the most awesome tool we can have I wanted to switch to my company own e-mail address. But it is not possible at all as far as I can see and I haven´t found any information about it. Creating a new account on Katalon.com is done of course but when downloading the software again it is automatically set to…

[marco.candellone.ags]

Same problem. Someone could help us ?!

[jason.tolotta]

The following will force a re-prompt for the Katalon user account:

1. Navigate to <user.home>/.katalon, e.g. on windows it would be similar to C:\Users\JohnExample.katalon
2. Edit the application.properties file in a text editor
3. Remove the following properties:

• activated
• email
• password

4. Save the file
5. Launch Katalon Studio and the activation dialog will be displayed
6. Enter the account details that you want to use
7. View the application.properties file to check if the properties have been updated

[smartmouse.fun]

FYI,
If you’re using MacOS, go to your Home, press Cmd + Shift + . to show hidden files. You’ll see “.katalon” folder.

[anon46315158]

easier, just remove the .katalon folder, no mater what OS in use.
it will be recreated at the next launch