I am experiencing issues with syncing my test executions from Katalon Studio to TestOps.
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I have created a new project and linked it to TestOps, but test runs do not appear in the TestOps dashboard.
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When running tests, I receive an error saying:
“Your test result quota has been exceeded. Please upgrade your plan.” -
However, I have not run 1,000 executions, and my usage shows a quota of zero.
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I also noticed my trial appears expired, but I recently downloaded and installed Katalon Studio and linked it to TestOps.
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I have confirmed my organization and project settings are correct, but the test execution results are still not syncing.
Could you please help clarify:
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Why am I seeing a quota exceeded error if I have not exceeded usage limits?
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How do I properly activate or renew the trial or free plan for my organization?
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How can I troubleshoot or fix the syncing issue between Katalon Studio and TestOps?
Thank you for your support.