Test results are not being uploaded to TestOps

[z.ali]

I do have test results quota but neither results are being uploaded automatically nor manually.

com.kms.katalon.testops.core.model.exception.AnalyticsApiException: com.kms.katalon.network.core.model.exception.NetworkErrorException: Your test result quota has been exceeded. Please upgrade your plan.
	at com.kms.katalon.testops.core.model.exception.AnalyticsApiException.wrap(AnalyticsApiException.java:23)
	at com.kms.katalon.testops.services.TestOpsService.getMultipleUploadInfo(TestOpsService.java:541)
	at com.kms.katalon.testops.services.TestOpsManager.getMultipleUploadInfo(TestOpsManager.java:346)
	at com.kms.katalon.testops.services.TestOpsController.getMultipleUploadInfo(TestOpsController.java:149)
	at com.kms.katalon.integration.analytics.report.AnalyticsReportService.perform(AnalyticsReportService.java:115)
	at com.kms.katalon.integration.analytics.report.AnalyticsReportService.uploadReports(AnalyticsReportService.java:76)
	at com.kms.katalon.integration.analytics.report.AnalyticsReportService.upload(AnalyticsReportService.java:63)
	at com.kms.katalon.integration.analytics.report.AnalyticsReportIntegration.uploadTestSuiteResult(AnalyticsReportIntegration.java:211)
	at com.kms.katalon.execution.launcher.ReportableLauncher.uploadReportToIntegratingProduct(ReportableLauncher.java:543)
	at com.kms.katalon.execution.launcher.ReportableLauncher.preExecutionComplete(ReportableLauncher.java:162)
	at com.kms.katalon.execution.launcher.ProcessLauncher.onWatchdogComplete(ProcessLauncher.java:200)
	at com.kms.katalon.execution.launcher.LaunchWatchdog.notifyProcessTerminated(LaunchWatchdog.java:136)
	at com.kms.katalon.execution.launcher.LaunchWatchdog.run(LaunchWatchdog.java:66)
	at java.base/java.lang.Thread.run(Thread.java:833)
Caused by: co

Add images

[bhavyansh.ameta]

Hi @z.ali ,
Firstly please help to double-check your TestOps Test Result Quota in your TestOps Organization, by following this doc: View Test Usage and Balance in the Usage Dashboard

If you have the TO quota then on Katalon Studio please help to check if you have integrated/connected with the correct TO Organization by going to: Project > Settings > Katalon Platform:

Thank you