Spy and Record not working

Hi,

For a while now my Katalon doesn’t allow me to spy or record. I don’t get any error at all but I don’t have a way to capture objects. When I click on spy on a new window, a new window will appear but ctl+will not work. Also, I don't even get a message that for capturing I need to press (ctl +) as I used to get.
After a while, I erased Katalon and installed it again, and for only one time I got the option to spy+record and than again the situation went back, and now again I can’t capture or spy.

Here is my log for this session:
!ENTRY org.eclipse.e4.ui.workbench 1 0 2019-10-02 17:55:00.111
!MESSAGE Connecting Firefox Recorder with socket server…
katalon.versionNumber=6.3.3
katalon.buildNumber=11
!SESSION 2019-10-03 14:11:14.442 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_181
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64 -data @noDefault

!ENTRY org.eclipse.core.resources 2 10035 2019-10-03 14:11:19.112
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.
Could not find element with Id 'com.kms.katalon.composer.webservice.handledmenuitem.webServiceRequest'
Could not find element with Id 'katalon.composer.objectrepository.handledmenuitem.spyweb'
Could not find element with Id 'com.kms.katalon.composer.mobile.dynamicmenucontribution.ios'
Could not find element with Id 'com.kms.katalon.composer.mobile.dynamicmenucontribution.ios'
Warning: NLS unused message: Key in: com.kms.katalon.composer.project.constants.composerProjectMessages
Warning: NLS unused message: Key in: com.kms.katalon.composer.testcase.constants.composerTestcaseMessages
Warning: NLS missing message: BTN_ADDTESTSUITE in: com.kms.katalon.composer.testcase.constants.composerTestcaseMessages
Warning: NLS unused message: PA_LBL_CREATED_DATE in: com.kms.katalon.composer.testsuite.constants.composerTestsuiteMessages
Warning: NLS unused message: PA_LBL_LAST_UPDATED in: com.kms.katalon.composer.testsuite.constants.composerTestsuiteMessages
Warning: NLS unused message: Key in: com.kms.katalon.composer.objectrepository.constant.composerObjectRepositoryMessages
Warning: NLS missing message: MSG_FORUM_SEARCH in: com.kms.katalon.constants.messages

!ENTRY org.eclipse.egit.ui 2 0 2019-10-03 14:11:41.744
!MESSAGE Warning: The environment variable HOME is not set. The following directory will be used to store the Git
user global configuration and to define the default location to store repositories: 'C:\Users\NewUser'. If this is
not correct please set the HOME environment variable and restart Eclipse. Otherwise Git for Windows and
EGit might behave differently since they see different configuration options.
This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.

!ENTRY org.eclipse.jface 2 0 2019-10-03 14:11:44.659
!MESSAGE Keybinding conflicts occurred.  They may interfere with normal accelerator operation.
!SUBENTRY 1 org.eclipse.jface 2 0 2019-10-03 14:11:44.659
!MESSAGE A conflict occurred for CTRL+SHIFT+D:
Binding(CTRL+SHIFT+D,
	ParameterizedCommand(Command(org.eclipse.jdt.debug.ui.commands.Display,Display,
		Display result of evaluating selected text,
		Category(org.eclipse.debug.ui.category.run,Run/Debug,Run/Debug command category,true),
		org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@2735a7dc,
		,,true),null),
	org.eclipse.ui.defaultAcceleratorConfiguration,
	org.eclipse.ui.contexts.dialogAndWindow,,,system)
Binding(CTRL+SHIFT+D,
	ParameterizedCommand(Command(com.kms.katalon.composer.execution.command.debug,,
		Debug,
		Category(org.eclipse.e4.ui.model.application.MApplication,Application Category,null,true),
		org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@229514ff,
		[Parameter(com.kms.katalon.composer.execution.runMode,Run Mode,null,true)],,true),[org.eclipse.core.commands.Parameterization@de6e4672]),
	org.eclipse.ui.defaultAcceleratorConfiguration,
	org.eclipse.ui.contexts.dialogAndWindow ,,,system)
Warning: NLS unused message: MENU_CONTEXT_WEBSERVICE_REQ_POSTMAN in: com.kms.katalon.composer.webservice.constants.composerWebserviceMessages
Warning: NLS unused message: HAND_INSTANT_BROWSERS_DIA_MESSAGE in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS unused message: HAND_INSTANT_BROWSERS_DIA_TITLE in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS unused message: INSTANT_BROWSER_PREFIX in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS unused message: MENU_ITEM_INSTANT_BROWSERS in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS unused message: PREF_LBL_INSTANT_BROWSER_PORT in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS unused message: PREF_LBL_INSTANT_BROWSER_PORT_DO_NOT_SHOW_WARNING_DIALOG in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS missing message: DIA_MSG_SELECT_ALL_BTN in: com.kms.katalon.objectspy.constants.objectspyMessages
Warning: NLS missing message: DIA_MSG_DE_SELECT_ALL_BTN in: com.kms.katalon.objectspy.constants.objectspyMessages
org.eclipse.jetty.server.Server@62604299 - STARTED
 += qtp1756534723{STARTED,8<=8<=200,i=2,q=0} - STARTED
 |   +- 96 qtp1756534723-96 TIMED_WAITING @ sun.misc.Unsafe.park(Native Method) IDLE
 |   +- 90 qtp1756534723-90 RUNNABLE @ sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 |   +- 89 qtp1756534723-89-acceptor-0@60569624-ServerConnector@44ce24cf{HTTP/1.1,[http/1.1]}{0.0.0.0:50000} RUNNABLE @ sun.nio.ch.ServerSocketChannelImpl.accept0(Native Method) prio=3
 |   +- 91 qtp1756534723-91 RUNNABLE @ sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 |   +- 92 qtp1756534723-92 RUNNABLE @ sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 |   +- 93 qtp1756534723-93 RUNNABLE @ sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
 |   +- 94 qtp1756534723-94-acceptor-0@8a7dcb2-ServerConnector@3b2277c8{HTTP/1.1,[http/1.1]}{0.0.0.0:50001} RUNNABLE @ sun.nio.ch.ServerSocketChannelImpl.accept0(Native Method) prio=3
 |   +- 95 qtp1756534723-95 TIMED_WAITING @ sun.misc.Unsafe.park(Native Method) IDLE
 += ServerConnector@44ce24cf{HTTP/1.1,[http/1.1]}{0.0.0.0:50000} - STARTED
 |   +~ org.eclipse.jetty.server.Server@62604299 - STARTED
 |   +~ qtp1756534723{STARTED,8<=8<=200,i=2,q=0} - STARTED
 |   += org.eclipse.jetty.util.thread.ScheduledExecutorScheduler@61c129a3 - STARTED
 |   +- org.eclipse.jetty.io.ArrayByteBufferPool@5f7ec4b7
 |   += HttpConnectionFactory@471e6398[HTTP/1.1] - STARTED
 |   |   +- HttpConfiguration@51e27c4d{32768/8192,8192/8192,https://:0,[]}
 |   += org.eclipse.jetty.server.ServerConnector$ServerConnectorManager@488311aa - STARTED
 |   |   += org.eclipse.jetty.io.ManagedSelector@769db05b id=0 keys=0 selected=0 id=0
 |   |   |   +- sun.nio.ch.WindowsSelectorImpl@1a1eaf3d keys=0
 |   |   += org.eclipse.jetty.io.ManagedSelector@439fb0e0 id=1 keys=0 selected=0 id=1
 |   |       +- sun.nio.ch.WindowsSelectorImpl@7c2770 keys=0
 |   +- sun.nio.ch.ServerSocketChannelImpl[/0:0:0:0:0:0:0:0:50000]
 |   +- qtp1756534723-89-acceptor-0@60569624-ServerConnector@44ce24cf{HTTP/1.1,[http/1.1]}{0.0.0.0:50000}
 += ServerConnector@3b2277c8{HTTP/1.1,[http/1.1]}{0.0.0.0:50001} - STARTED
 |   +~ org.eclipse.jetty.server.Server@62604299 - STARTED
 |   +~ qtp1756534723{STARTED,8<=8<=200,i=2,q=0} - STARTED
 |   += org.eclipse.jetty.util.thread.ScheduledExecutorScheduler@6b7c354c - STARTED
 |   +- org.eclipse.jetty.io.ArrayByteBufferPool@7dc8284
 |   += HttpConnectionFactory@2b42f018[HTTP/1.1] - STARTED
 |   |   +- HttpConfiguration@7918fc43{32768/8192,8192/8192,https://:0,[]}
 |   += org.eclipse.jetty.server.ServerConnector$ServerConnectorManager@39989cd8 - STARTED
 |   |   += org.eclipse.jetty.io.ManagedSelector@795ec68 id=0 keys=0 selected=0 id=0
 |   |   |   +- sun.nio.ch.WindowsSelectorImpl@4450c47a keys=0
 |   |   += org.eclipse.jetty.io.ManagedSelector@7f9321b6 id=1 keys=0 selected=0 id=1
 |   |       +- sun.nio.ch.WindowsSelectorImpl@191e7331 keys=0
 |   +- sun.nio.ch.ServerSocketChannelImpl[/0:0:0:0:0:0:0:0:50001]
 |   +- qtp1756534723-94-acceptor-0@8a7dcb2-ServerConnector@3b2277c8{HTTP/1.1,[http/1.1]}{0.0.0.0:50001}
 += o.e.j.s.ServletContextHandler@563d7e34{/,null,AVAILABLE} - STARTED
 |   += org.eclipse.jetty.server.session.SessionHandler@2f86ed08 - STARTED
 |   |   += org.eclipse.jetty.server.session.HashSessionManager@41999bd3 - STARTED
 |   |   |   += org.eclipse.jetty.util.thread.ScheduledExecutorScheduler@6ff8631b - STARTED
 |   |   |   |   +- sun.misc.Unsafe.park(Native Method)
 |   |   |   |   +- java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
 |   |   |   |   +- java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
 |   |   |   |   +- java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
 |   |   |   |   +- java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
 |   |   |   |   +- java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
 |   |   |   |   +- java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
 |   |   |   |   +- java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
 |   |   |   |   +- java.lang.Thread.run(Thread.java:748)
 |   |   |   +~ org.eclipse.jetty.server.session.HashSessionIdManager@2377da86 - STARTED
 |   |   += org.eclipse.jetty.servlet.ServletHandler@6030bd9b - STARTED
 |   |       += Jetty_WebSocketUpgradeFilter - STARTED
 |   |       |   +- contextAttributeKey=org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter
 |   |       |   +- pathmap=PathMappings[size=1]
 |   |       |      +- MappedResource[pathSpec=UriTemplatePathSpec["/",pathDepth=1,group=EXACT],resource=org.eclipse.jetty.websocket.jsr356.server.JsrCreator[metadata=AnnotatedServerEndpointMetadata[endpoint=@javax.websocket.server.ServerEndpoint(encoders=[], configurator=class javax.websocket.server.ServerEndpointConfig$Configurator, decoders=[], subprotocols=[], value=/),config=AnnotatedServerEndpointConfig[endpointClass=class com.kms.katalon.objectspy.websocket.AddonSocket,path=/,decoders=[],encoders=[],subprotocols=[],extensions=[]]]]]
 |   |       +- [/*]/[]==1=>Jetty_WebSocketUpgradeFilter
 |   |       += org.eclipse.jetty.servlet.ServletHandler$Default404Servlet-51079dff@53e38302==org.eclipse.jetty.servlet.ServletHandler$Default404Servlet,-1,false - STARTED
 |   |       +- [/]=>org.eclipse.jetty.servlet.ServletHandler$Default404Servlet-51079dff
 |   += org.eclipse.jetty.websocket.jsr356.server.ServerContainer@1b51eec4 - STARTED
 |   |   += org.eclipse.jetty.websocket.client.WebSocketClient@7ab227d7 - STARTED
 |   |   += org.eclipse.jetty.websocket.server.WebSocketServerFactory@2f860499 - STARTED
 |   |       += org.eclipse.jetty.util.thread.ScheduledExecutorScheduler@250f9232 - STARTED
 |   |       +- org.eclipse.jetty.io.MappedByteBufferPool@44645c05
 |   |
 |   +> No ClassLoader
 |   +> Handler attributes o.e.j.s.ServletContextHandler@563d7e34{/,null,AVAILABLE}
 |   |   +- org.eclipse.jetty.server.Executor=qtp1756534723{STARTED,8<=8<=200,i=2,q=0}
 |   |   +- org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter=WebSocketUpgradeFilter[factory=org.eclipse.jetty.websocket.server.WebSocketServerFactory@2f860499,pathmap=PathMappings[size=1]]
 |   |   +- javax.websocket.server.ServerContainer=org.eclipse.jetty.websocket.jsr356.server.ServerContainer@1b51eec4
 |   +> Context attributes o.e.j.s.ServletContextHandler@563d7e34{/,null,AVAILABLE}
 |   |   +- org.eclipse.jetty.util.DecoratedObjectFactory=org.eclipse.jetty.util.DecoratedObjectFactory[decorators=1]
 |   +> Initparams o.e.j.s.ServletContextHandler@563d7e34{/,null,AVAILABLE}
 += org.eclipse.jetty.server.session.HashSessionIdManager@2377da86 - STARTED
 |
 +> org.eclipse.osgi.internal.loader.EquinoxClassLoader@4cea8d61[org.eclipse.jetty.server:9.3.9.v20160517(id=272)]
     +- org.eclipse.osgi.internal.framework.EquinoxContainerAdaptor$1@6f81f64e

Many thanks,
Tomer

Hi @Tomer_Zaks

Is it working on Chrome or just Firefox, cause I see in the log you post that you’re using Firefox. Can you try to open the Inspection Tool on Firefox when this issue occurs and sends us a screenshot of the console log in the Inspection Tool ?