Web Recorder & Object Spy Not Recording

Hi, the Web Recorder and Object Spy are no longer working. I can’t remember the last time it worked, probably 2018 when I last used it on a previous version. I’ve tried it on a fresh project with latest Java installed, latest browsers and drivers. No errors popup, I’ve tried restarting my machine and project and nothing changes. I’ve also tried recording multiple websites with no difference.

Please let us know what you are using Katalon Studio for?

I am using Katalon Studio for Automated Web Testing

How would your work be affected if this issue has not been resolved?

I can continue my job, but my performance is lower than expected

Operating System

Windows 10 Pro

Katalon Studio Version

Katalon Studio 8.3.0

Installed addons

Name Category Type Status
Test Suite Collection Scheduler Utilities Enterprise ACTIVE
Google Sheets Reader Utilities, Custom Keywords Free ACTIVE
Rerun Tool for Katalon Studio Custom Keywords, Utilities Free ACTIVE
HTML Table Keywords Custom Keywords Free ACTIVE
DragAndDrop Keywords Custom Keywords Free ACTIVE
Test Case Management with Tags Utilities Enterprise EXPIRED
Basic Report Utilities Free ACTIVE
Auto-healing Smart XPath Utilities Enterprise EXPIRED
JMeter Integration Integration, Custom Keywords Free ACTIVE
Katalon Notification Utilities Free ACTIVE
TestNG/JUnit Keywords Utilities Free ACTIVE
Image Comparison using aShot Keywords Custom Keywords Free ACTIVE
Slack Integration Integration Free ACTIVE
Jira Integration Integration Enterprise EXPIRED
Applitools Integration Integration Enterprise EXPIRED
PDF Keywords Custom Keywords Free ACTIVE
DBMS Keywords Custom Keywords Free ACTIVE
Mark PASS or FAIL Test Status on BrowserStack Keywords Integration Free ACTIVE
BrowserStack Integration Integration, Custom Keywords Free ACTIVE
Excel Keywords Custom Keywords Free ACTIVE

Katalon Studio logs

  • Windows logs folder: \config.metadata.log

    logs.txt (341.0 KB)

Screenshots / Videos

Nothing to screenshot, nothing gets recorded when browsing around, tried all browsers.

Environment (for Web testing):

Live site

Environment (for Mobile testing):

Live site

Real Chrome 100.0.4896.127
ChromeDriver 100.0.4896.60

Steps to reproduce:

Open a project, click Web Recorder and use any browser, nothing gets recorded.

Expected Behavior:

It records actions and objects.

Actual Behavior:

Nothing gets recorded.

Thank you simon.scott for your query and all of the great details. I’m escalating internally to get more assistance on this topic.

Best, Sara

1 Like

Hi @simon.scott

Could you please share with me the website URL you’ve tried to record or spy?

Jass

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.