KRE Katalon Runtime Engine Devops License

Hello,

we have a Problem with activating the KRE Devops License.
The User used a Trial-License instead of the Devops License. What is the right setup to accomplish this task.
Here are some screenshots of our Licenses:

Hi,

Thanks for your question.

According to your information, I notice that you have 1 KRE DevOps license already.

To activate KRE DevOps licenses, you need to

  1. Make sure that you are in the registered Organization already

  2. Get the apikey from https://analytics.katalon.com/user/apikey like the following image

Please try to run your tests again with your apikey.
For example:
./katalonc -noSplash -runMode=console -projectPath=".../Katalon_Pratice.prj" -retry=0 -testSuitePath="***" -executionProfile="default" -browserType="Chrome" -apiKey="1a2drty-2222-5555-b888-98e59860ebcf" --config -proxy.auth.option=NO_PROXY -proxy.system.option=NO_PROXY

If the issue is still available, please give me your execution log for details.

Besides, since you’ve purchased licenses already, so you would be served by the Customer Support team of Katalon through the tickets on HelpDesk. Therefore, please feel free to open tickets from https://www.katalon.com/help-center/

Hi,

thanks for your Reply.
I already had an API-Key and used it in our Job.


The Output/Log of our Jenkins Job is:

Thanks for the Information about the Customer Support, I will open a Ticket there aswell.

Hi,

Thanks for your information.

Since the KRE DevOps licenses only apply for cloud or virtual machines with dynamic hardware specifications (to execute tests in Docker or Azure DevOps plugin). Please refer to this link for details https://docs.katalon.com/katalon-studio/docs/intro-RE.html#devops-license

Besides, I notice that you are using Jenkins to execute tests, and this environment suit KRE Node-Locked licenses instead of the KRE DevOps ones. That’s the reason why you have received the message “Your trial has expired”.

I hope that my answer suits your needs.

Hi,

thanks for the support and information.