KRE error running tests in Azure DevOps CI/CD release pipeline

I have created an Azure DevOps CI/CD release pipeline, which deploys a new version of our app then uses KRE to run a series of automated tests.
Every time KRE runs as part of this automated pipeline, it will fail with the error

2022-06-15T14:54:09.6996332Z Start check license task
2022-06-15T14:54:09.7022723Z 
2022-06-15T14:54:09.7041940Z 
2022-06-15T14:54:12.7373526Z com.kms.katalon.execution.exception.ExecutionException: Unable to execute test suite 'Test Suites/CN_Test Suites/00-Smoke Tests'
2022-06-15T14:54:12.7383724Z    at com.kms.katalon.execution.launcher.TestSuiteCollectionConsoleLauncher.buildLauncher(TestSuiteCollectionConsoleLauncher.java:258)
2022-06-15T14:54:12.7386648Z    at com.kms.katalon.execution.launcher.TestSuiteCollectionConsoleLauncher.buildSubLaunchers(TestSuiteCollectionConsoleLauncher.java:150)
2022-06-15T14:54:12.7388589Z    at com.kms.katalon.execution.launcher.TestSuiteCollectionConsoleLauncher.newInstance(TestSuiteCollectionConsoleLauncher.java:88)
2022-06-15T14:54:12.7389486Z    at com.kms.katalon.execution.console.entity.TestSuiteCollectionLauncherOptionParser.getConsoleLauncher(TestSuiteCollectionLauncherOptionParser.java:140)
2022-06-15T14:54:12.7531744Z    at com.kms.katalon.execution.console.ConsoleExecutor.execute(ConsoleExecutor.java:74)
2022-06-15T14:54:12.7534720Z    at com.kms.katalon.execution.console.ConsoleMain.launch(ConsoleMain.java:528)
2022-06-15T14:54:12.7535594Z    at com.kms.katalon.console.application.ConsoleApplicationStarter.start(ConsoleApplicationStarter.java:37)
2022-06-15T14:54:12.7536417Z    at com.kms.katalon.application.Application.runConsole(Application.java:125)
2022-06-15T14:54:12.7537191Z    at com.kms.katalon.application.Application.start(Application.java:88)
2022-06-15T14:54:12.7537894Z    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
2022-06-15T14:54:12.7538685Z    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)
2022-06-15T14:54:12.7539481Z    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)
2022-06-15T14:54:12.7540225Z    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:401)
2022-06-15T14:54:12.7540922Z    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
2022-06-15T14:54:12.7556614Z    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2022-06-15T14:54:12.7557335Z    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2022-06-15T14:54:12.8038020Z    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2022-06-15T14:54:12.8039591Z    at java.lang.reflect.Method.invoke(Method.java:498)
2022-06-15T14:54:12.8040724Z    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:657)
2022-06-15T14:54:12.8328584Z    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:594)
2022-06-15T14:54:13.0593263Z    at org.eclipse.equinox.launcher.Main.run(Main.java:1447)
2022-06-15T14:54:13.0711946Z

See the full logs from the task: tasklog_9.log (11.8 KB)

This same test suite run perfectly well when they are run separately Azure DevOps release pipeline where they are the only task running. So we know that the test suite can work perfectly fine in Azure DevOps, just only when manually and not when run as part of an automated build.
The tests are run on Microsoft-hosted pipelines, on Windows Server 2022, so we are unable to log on directly and see what is occurring

It is not a license issue, as we use a floating license and there is nothing using the license at the same time as the test is running.

1 Like

Hi @shivan,

Please help submit your problem to our dedicated support team here. This is your go-to place for your paid license issues. Hope this helps. Thank you.

1 Like

Have now been able to successfully raise a support ticket

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Great!!! Thank you for using Katalon. Have a great week!

1 Like