Katalon's Jira Add-On does not seem to install properly

Hello,
I just installed the Katalon’s Jira Add-On (Atlassian Marketplace) on my Jira Server instance 7.12.3.

It seems the installation worked properly (Add-on appears in enable state in the “Manage add-ons” Jira page). However, I had expected the new field Katalon to appear somewhere (in the list of Jira Custome Fields, or in one of my tickets): it does not.

I followed the steps described here:
https://docs.katalon.com/katalon-studio/docs/install-and-use-katalons-jira-add-on.html

This suggests something got wrong during install. It is is more or less confirmed by looking at the atlassian-jira.log:

2018-10-25 16:45:42,423 http-nio-8080-exec-10 INFO elocatelli 1005x16769x1 1o7nxbd X.X.X.X /rest/plugins/1.0/com.katalon.katalon-jira-plugin-key [c.a.plugin.util.Wa

itUntil] Plugins that have yet to be enabled: (1): [com.katalon.katalon-jira-plugin], 300 seconds remaining

So I think the add-on is not properly installed.

Can you confirm this, and suggest a procedure to make the add-on work ?

Katalon Add-On version is 1.0.1
Jira Server is 7.12.3

Thanks.


Eric

2 Likes

@Trong_Bui hey Trong, I have a similar problem. Any updates on this?

It prompts that this plugin does not compatible with the latest Jira version 8.0.0.
Is it possible to release a version supporting Jira 8.0.0?