Hi everyone,
Having some trouble activating Katalon Studio to the Enterprise edition.
Running Katalon Studio version: 7.6.6.-4a57585f
OS: Windows 10 Pro x64
What I’ve tried:
Updating to the latest Katalon (went from 7.6.1 to 7.6.6)
I then tried deactivating my account in the top right and then re-logging back in.
Next I tried reinstalling Katalon by re-downloading it.
I’ve searched through this here and I’m not doing anything out of boundary to this:
https://docs.katalon.com/katalon-studio/docs/license.html
Screenshot of my trouble:
Thanks,
Hi @AFK_Keys ,
You need to add your account to the Registered Users section. Please follow this guide for more details: https://docs.katalon.com/katalon-studio/docs/use-online-license.html#katalon-studio-enterprise
I’ve gone by that doc. Someone in support told me I hadn’t assigned the account to myself.
Please help to verify if the license has assigned correctly from the Admin portal (https://admin.katalon.com/ )
On Katalon Studio Enterprise view, register the on-demand users by adding them to the Registered Users list.
ThanhTo
September 15, 2020, 3:20am
4
Hi @AFK_Keys
Did assigning your account to the Registered Users work ?
Lewis-H
September 15, 2020, 1:22pm
5
For Enterprise users with a private network, you may encounter a situation where you fail to execute test scripts or integrate Katalon Studio due to the network security error. Please contact your IT team to whitelist the following domains:
store.katalon.com update.katalon.com analytics.katalon.com testops.katalon.com admin.katalon.com katalon-test.s3-accelerate.amazonaws.com
1 Like
Hello, yes, I failed to say that. No problem anymore
