Thank you! The workaround you recommended worked perfectly. Plugins are now loading using the “Local” method. Thus, Katalon is being told to look to the Plugins directory of the Project for the plugin jar file with no dependency on Katalon Store authentication. This is allowing Katalon to successfully load all the plugins we need when Katalon Store login is down.
Once Katalon Store login is back up, can my organization keep the “Local” method of Katalon Studio downloading the plugins? I actually prefer this method. It provides greater confidence that the plugin load process is working correctly.
The plugins download method we had previously for each project was “Katalon Store and Local”. The Plugins folder on the left side of Katalon Studio never displayed anything though plugins were in fact loading. It didn’t provide much confidence it was working correctly. Yet, Test Suite Results could be Exported. So, it was working, but with no visible plugins on the left. The “Local” method is a better way of doing it I believe, at least for our needs.
We have 3 distinct Katalon Projects. To resolve, I’ve downloaded the Basic Report Plugin Jar File from the Katalon Store. I was not logged in at the time. I then manually placed the katalon-studio-basic-report-plugin.jar file into the Plugins folder of each of these 3 projects using Windows Explorer.
When relaunching Katalon and going to each of the projects, as expected (due to Katalon store authentication being down) I got the this message - ‘Reloading plugins…’ has encountered a problem. Error reloading plugs.
To resolve, per your steps, I Ok’d the error, went to Project > Settings > Plugins, and changed the radio button selection from “Katalon Store and Local” to “Local”. I clicked Apply and OK. Then, at top right of Katalon Studio, I clicked the User Icon and then Reload Plugins. Good, the correct confirmation message appeared. The katalon-studio-basic-report-plugin.jar file now appears in the Plugins folder on the left for each of these 3 projects.
I retried playing a Test Suite in these projects. Good, upon completion, the Export report drop-down now appears in the Result view. The results file can be successfully exported to PDF with correct content displaying.