Unable to access Katalon Store on web

Feedback & Reviews Bugs Report
,
1

image
image1161×342 7.91 KB

2

Hello Katalon team!
I’m unable to sign in to Katalon Store, I get 504 Gateway Time-out. Because of this error we cannot use plugins from Katalon Store.
Hope you’ll fix the bug as soon as possible.

Best regards,
Daria

3

Thank you for your report, we are investigating this issue !

In the mean time, if you have KSE license, in order to use plugin, please use Offline Plugin Feature as instructed in the video below:

Instead of logging in store, you can skip that test.

  • Open https://store.katalon.com/. You can open a different browser than the one you usually use or erase cache to log you out of the page.
  • Go to plugin you need.
  • Go to changelog.
  • Download the latest Jar file.
  • Put it in project_name/plugins folder for normal plugins, or project_name/plugins/platform folder (create one if not exists) for platform plugins.
  • Open your project in Katalon Studio, and go to Project > Settings > Plugins , select one of the following options to use plugins offline:
  • Local : Katalon Studio will install plugins from the Plugins folder only.
  • Click Reload Plugins.

When the store is online again, you can adjust the setting to Katalon Store and Local to use online plugins.

Thank you for your patience, we are working on this issue.

1 Like
4

Hi @arup.halder. @daria1

Everything is back to normal. Please re-login in Store or click reload plugins in Katalon Studio again. We are very sorry for this inconvenience.

1 Like
5

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.