Katalon KSE & RE how to remove offline licence


I made mistake when adding offline license to my TestOps
Now UI will complain that license quata exceeded
my online license is valid to
Expiry Date

Dec 16, 2030


Subscribed Licenses



@devalex88 Is there nothing that can be done for a user that mistakenly creates an offline lic?

hello you,

why actually offline license is allowed to create by TestOps if it will makes troubles with online license?

Callout to @devalex88 @duyluong @ThanhTo @Thong (re Katalon Licensing/TestOps)

And how can I renew offline license? Is it true that I must wait until it is expired and all tests running fails?
“For the offline environment, once converted,the license cannot be transferred to another machine until it is expired.”
Sorry but this sound a little bit stupid system. Like I cannot take my car to car service until it is broken?


@devalex88 @duyluong @ThanhTo @Thong
I’v created an KSE offline license and now can’t use katalon studio locally as machine ID is incorrect.
Please help me remove that machine id as I’m blocked from using katalon studio at the moment


Hello there, please open a Zendesk ticket and our dedicated support agent will help you in this matter.

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