Both of my Agents stopped working last night, checking the logs and this is the response the agents are. getting back when trying to connect to Katalon Analytics.
[> 2020-04-17T09:51:51.009] [INFO] katalon - Getting server profiles…
@quile I’ve checked the internet connection and its fine… I have 2 servers in different locations that are throwing the same error and it appears to have happened at the same time… I just did the curl you requested this is the response
> Trying 54.157.0.71...
>
> * Connected to analytics.katalon.com (54.157.0.71) port 443 (#0)
>
> * found 148 certificates in /etc/ssl/certs/ca-certificates.crt
>
> * found 592 certificates in /etc/ssl/certs
>
> * ALPN, offering http/1.1
>
> * SSL connection using TLS1.2 / ECDHE_RSA_AES_128_GCM_SHA256
>
> * server certificate verification OK
>
> * server certificate status verification SKIPPED
>
> * common name: katalon.com (matched)
>
> * server certificate expiration date OK
>
> * server certificate activation date OK
>
> * certificate public key: RSA
>
> * certificate version: #3
>
> * subject: CN=katalon.com
>
> * start date: Tue, 21 May 2019 00:00:00 GMT
>
> * expire date: Sun, 21 Jun 2020 12:00:00 GMT
>
> * issuer: C=US,O=Amazon,OU=Server CA 1B,CN=Amazon
>
> * compression: NULL
>
> * ALPN, server accepted to use http/1.1
>
> > GET /info HTTP/1.1
>
> > Host: analytics.katalon.com
>
> > User-Agent: curl/7.47.0
>
> > Accept: */*
>
> >
>
> < HTTP/1.1 200
>
> < Date: Fri, 17 Apr 2020 17:14:36 GMT
>
> < Content-Type: application/vnd.spring-boot.actuator.v2+json;charset=UTF-8
>
> < Transfer-Encoding: chunked
>
> < Connection: keep-alive
>
> < X-Content-Type-Options: nosniff
>
> < X-XSS-Protection: 1; mode=block
>
> < Cache-Control: no-cache, no-store, max-age=0, must-revalidate
>
> < Pragma: no-cache
>
> < Expires: 0
>
> < Strict-Transport-Security: max-age=31536000 ; includeSubDomains
>
> < X-Frame-Options: DENY
>
> <
>
> * Connection #0 to host analytics.katalon.com left intact
>
> {"git":{"commit":{"time":"2020-04-17T04:02:42Z","id":"b5e9109"},"branch":"b5e910905b939236955dc8864c4e9d2ad30ed4e8"},"build":{"version":"0.20.0","artifact":"kit","name":"kit","group":"com.katalon.kit","time":"2020-04-17T04:09:42.835Z"},"profiles":{"active":["fixed","aws","production"]},"stripePublicApi":"pk_live_P8N9j20x97UIvJ6CGxMXDFg8"}
I was able to install the KRE manually and kick off an execution as a work around… However at the end of the execution when it goes to upload the results to TestOps this is the error it returns, please advise next steps.
Apologies for this issue. It seems that Amazon Firewall had mistakenly blocked requests from your agents. I’ve disabled the Firewall. Please try again and let me know.
Thanks for posting this @shahin.fard, I’m brand new to Katalon and have been trying to get my agent to run for several hours now. There hasn’t been a lot of help found online. I’m in the same boat as you are. I can get to the site that you were asked to and this is what I see:
Hi, i have same issue, the error “[ERROR] katalon - { message: ‘Request failed with status code 403’,…” occurs after 1 hour of running test cases. My script takes 2 hours.
Does my agent is blocked by amazon firewall after a few requests?
