For some users no license is assigned after invitation

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Some users have been inited to our project but after invitation and accepting the invitation link they are not assigned to a valid KSE license, What needs to be done to achieve this?

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Hi @christoph.albinus-ci,

Welcome back after long time no see. I am not sure but have you followed closely to these instructions but still failed: Quick guide for administrators | Katalon Docs and https://support-beta.katalon.com/support/article/How-to-grant-KSE-online-licenses-to-members-in-a-registered-organization?

Thank you Elly, issue is solved. The two-step-process was not known to me.

Hi @christoph.albinus-ci,

It’s great to hear that you have solved the issue. Can you please share the way you solve it so that others can refer to it? Thank you