New users unable to accept the invitation


We have recently migrated to a per-user license and when we invite new members they receive an invitation email with the accept link but it is taking them to “sign in” instead of a “sign up” page so they were unable to setup their password to login.

Could you please advise how to fix this ?

Thank You.

1 Like

Hi @devops2, welcome to our Katalon Community!

For paid license users, please submit your concern here. Our Customer Support team will provide solutions accordingly.

Hope this helps.