Hi,
We are facing an exception in Katalon Studio as follows:
“Your session will be terminated: Invalid license”
Katalon studio will close automatically in 5 min after you acknowledge.
Please advise how to fix the same.
Thanks in advance!
Regards,
Kamlesh Sharma I
Your session has been terminated due to inactivity. For further details, please follow our document:
Hi,
I have updated the plugin drivers and also upgrade the katalon studio to the latest version.
But still every 5 min my session is terminated.
Please advise.
Any suggestions team?
Any katalon expert here who is ready to help.
Hello @kamlesh.sharma
We are investigating the issue you have encountered. I will get back to you when there is an update.
Jass
Thank you Jass. We are desperately waiting for your solution. Currently all our katalon work is stopped due to this issue.
Would be great if you can provide us updated AMI for Katalon studio on AWS.
Thank you for your patience. We are working on it. Meanwhile, please stay tuned.
Jass
Hi,
You can verify from your end directly. The current available AMI from AWS market place does not work for Katalon.
Please advise.
Hello @kamlesh.sharma
After careful consideration, we would like to discontinue our offerings on AWS due to the complexities of fixing the cross-platform bugs and maintaining our offerings.
To continue using the Katalon solution with better performance, a more up-to-date version, and dedicated support, we recommend you to subscribe to Katalon Enterprise licenses.
Please contact us at business@katalon.com for further consultation.
Jass
Hi Jass,
We already have AWS subscription for Katalon and we do not have any option for on-premise license. What do you mean by discontinue our offering? You dont have support for AWS Katalon or you removed the AMI for Katalon from AWS? Please reply urgently.
Hello @kamlesh.sharma
Please check your private message for further details that I want to discuss with you.
Thank you
Jass