How to resolve this message v9.4 KSE trial and build 212 "The session has been terminated: Invalid License.You will be automatically logged out in 5 minutes after clicking Acknowledge"

Product Forums Katalon Studio
1

Few days ago, I downloaded KSE 9.4, build 212, for evaluating for our project.
For using command line option, I also downloaded the KS Runtime Engine, when I run the command

katalonc -noSplash -runMode=console -projectPath="C:\Users\a-venutalapat\Katalon Studio\WheatlandProject\WheatlandProject.prj" -retry=0 -testSuitePath="Test Suites/Wheatland/CreateOrderTestSuite" -browserType="Chrome" -executionProfile="default" -apiKey="247ea652-e44f-4ee9-bb98-bfe8eb8134ab" --config -proxy.auth.option=NO_PROXY -proxy.system.option=NO_PROXY -proxy.system.applyToDesiredCapabilities=true -webui.autoUpdateDrivers=true

As expected, it is opening the test suite, but I am getting this message pop up

image
image800×300 64.3 KB

What is going on ? Why this is happening and how to resolve this ? I have a demo scheduled for adopting the Katalon Studio in a few days.

1 Like
2

Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

3

Hi,

Have you ever logged in KS before March?

4

Try logging out of Katalon then log back in.

5

It seems ,your login is being used by another place, so Do as suggested by @Dave_Evers OR don’t click to Acknowledge (click to X to close this popup).

6

Thanks @atul.rai !
I will try doing that and will let you know.

7

@Elly_Tran
No. I started my evaluation only in April 2024. How does it has any bearing on this problem ? I am confused

8

Hi,

You can find the reasons causing this termination over here: https://docs.katalon.com/katalon-platform/troubleshooting/troubleshooting-common-administrative-issues/session-termination-causes#ariaid-title1. I found that this popup is our session expiry notification. Everyone is receiving this notification with certain action so just click on Acknowledge and wait for 5 min and log into the tool again. Sorry for the previous confusion.