error in activation: Unable to locate secure storage module


#1

I don’t know what I can do, I’m not able to activate Katalon on my pc, the message looks like “credentials invalid”

But log file says:
!MESSAGE Unable to locate secure storage module (org.eclipse.equinox.security.windowspasswordprovider).
!STACK 0
org.eclipse.equinox.security.storage.StorageException: Unable to locate secure storage module (org.eclipse.equinox.security.windowspasswordprovider).
at org.eclipse.equinox.internal.security.storage.PasswordProviderSelector.findStorageModule(PasswordProviderSelector.java:190)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesRoot.getModulePassword(SecurePreferencesRoot.java:231)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesRoot.getPassword(SecurePreferencesRoot.java:224)
at org.eclipse.equinox.internal.security.storage.SecurePreferences.get(SecurePreferences.java:262)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.get(SecurePreferencesWrapper.java:106)
at org.eclipse.core.internal.net.ProxyType.loadProxyAuth(ProxyType.java:537)
at org.eclipse.core.internal.net.ProxyType.createProxyData(ProxyType.java:138)
at org.eclipse.core.internal.net.ProxyType.getProxyData(ProxyType.java:127)
at org.eclipse.core.internal.net.ProxyManager.getProxyData(ProxyManager.java:169)
at org.eclipse.core.internal.net.ProxyManager.getProxyDataForHost(ProxyManager.java:309)
at org.eclipse.core.internal.net.ProxyManager.getProxyDataForHost(ProxyManager.java:364)
at org.eclipse.core.internal.net.ProxyManager.select(ProxyManager.java:441)
at org.eclipse.egit.core.EclipseProxySelector.select(EclipseProxySelector.java:48)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:384)
at java.net.Socket.connect(Socket.java:589)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:337)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:134)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.executeRequest(AnalyticsApiProvider.java:477)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.executeRequest(AnalyticsApiProvider.java:497)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.requestToken(AnalyticsApiProvider.java:109)
at com.kms.katalon.integration.analytics.providers.TestOpsFeatureActivatorImpl.connect(TestOpsFeatureActivatorImpl.java:41)
at com.kms.katalon.application.utils.ActivationInfoCollector.getLicenseFromTestOps(ActivationInfoCollector.java:329)
at com.kms.katalon.application.utils.ActivationInfoCollector.activate(ActivationInfoCollector.java:286)
at com.kms.katalon.application.utils.ActivationInfoCollector.activate(ActivationInfoCollector.java:270)
at com.kms.katalon.activation.dialog.ActivationDialogV2$8.lambda$2(ActivationDialogV2.java:188)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:182)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4211)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3827)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:818)
at org.eclipse.jface.window.Window.open(Window.java:794)
at com.kms.katalon.util.ComposerActivationInfoCollector.checkActivationDialog(ComposerActivationInfoCollector.java:83)
at com.kms.katalon.util.ComposerActivationInfoCollector.checkActivation(ComposerActivationInfoCollector.java:64)
at com.kms.katalon.core.application.ApplicationStaupHandler.checkActivation(ApplicationStaupHandler.java:37)
at com.kms.katalon.core.application.LifeCycleManager$2.handleEvent(LifeCycleManager.java:212)
at org.eclipse.e4.ui.services.internal.events.UIEventHandler$1.run(UIEventHandler.java:40)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:182)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4211)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3827)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1121)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1022)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:150)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:693)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:610)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148)
at com.kms.katalon.core.application.Application.internalRunGUI(Application.java:160)
at com.kms.katalon.core.application.Application.runGUI(Application.java:150)
at com.kms.katalon.core.application.Application.start(Application.java:80)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
at org.eclipse.equinox.launcher.Main.run(Main.java:1519)


#2

Are you setting proxy as “System”?


#3

Also, are you using Katalon Studio 32 bit on Windows 64 bit.


#4

Yes, I’m setting proxy, but error persist.
And not, i downloaded 64 bit version, for a Windows 64 too.
I can’t activate it


#5

Yes, but error persists


#6

No, both versions are for 64bits