Hi Thanh,
I downloaded the latest version (7.2.2) for windows 64 bit system. During activation, I am passing correct email id and Password but getting the error “cannot connect to katalon TestOps server, Please check your internet connection and try again”. But I can login to Katalon site with same email id and Password. I tried with version 5.7.1 then it is activated (with same email and Password).
Please guide me to activate the latest katalon version.
Thanks,
Pratap Kumar Sen
Are you currently behind and proxy ? If yes then please go to Proxy Configuration in Activation Dialog, choose Manual Configuration and provide the necessary information.
@vivi.hapsari@ann Is there any special characters in your password? Besides, try again with latest release and send us the log file if you still meet the error
I’m trying to use Katalon_Studio_Windows_64-7.7.0 after I registered in the website and downloaded the latest app available. I’m accessing a remote machine through VPN and inside it trying to use KS without any proxy. The credentials I’m using are working good in the website.
Please help.
hi @ragraval, have you found a solution since ? I have the same problem in my company.
I ask team to have information about proxy but i dont knowif they will can answer me…