401 Error on GET https://analytics.katalon.com/api/v1/users/me after Refresh in Katalon Recorder

Web Testing
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1

After logging in to Katalon Recorder and trying to use the “Refresh” feature to upload my test reports, I receive a repeated 401 Unauthorized error in the browser console for the following request:

text

GET https://analytics.katalon.com/api/v1/users/me [HTTP/2 401]

  • I have already tried logging out and back in, clearing cookies and cache, reinstalling the extension, and generating a new API Key through the Katalon Analytics dashboard.

  • None of these steps resolved the error. The 401 response persists after every attempt.

  • Because of this error, I am unable to upload or synchronize my test reports.

Does anyone know what could be causing this problem, or if there is a recent change that could impact Recorder authentication with Katalon Analytics? Any help would be appreciated.

2

Hi there, and thanks for posting in the Katalon community! :hugs:

Working with recording, we encourage you trying Katalon Web Recorder Plus: Katalon Web Recorder Plus | Katalon Docs. Double-checking the steps and configurations might resolve the issue.

If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon. Thanks for being a part of our community!

Best,
Elly Tran

3

1. Log Out Fully and Reset the Browser Tokens

  • Log out manually both from:
    • analytics.katalon.com
    • The Katalon Recorder extension (top‑right corner menu).
  • Then:
    • Clear cookies and site data specifically for analytics.katalon.com.
    • Restart the browser, log back in from Recorder → Allow connection to Analytics again.

This often regenerates a valid OAuth token pair.

2. Use Web Recorder Plus

Move temporarily to Katalon Web Recorder Plus.
This build includes a newer authentication flow that fixes the 401 error for most users by automatically syncing Recorder with the user’s Katalon account.​

3. Alternative: Use Katalon Report Uploader (CLI)

If report upload must continue immediately, use the CLI uploader utility:

bash

java -jar katalon-report-uploader.jar --projectId=<yourProjectId> \
  --path="<path to Recorder reports>" \
  --type=katalon_recorder \
  --server=https://analytics.katalon.com \
  --apiKey=<your_API_key>

This approach bypasses the browser login and authenticates via API Key only.​

4. Confirm Endpoint Accessibility

  • Ensure your network or proxy does not block https://analytics.katalon.com/api/v1/*.
  • Some corporate proxies inject headers causing OAuth tokens to fail verification, producing 401 responses.
4

Hi @albert.chraniuk,

In case that you try all the ways to ensure the authorization, please ask your admin to whitelist admin.katalon.com domain, read more here: Please make sure your credentials are valid | Katalon Docs. Hope this can help, thank you