Windows application recording - Loading issue in screen view panel

Hi,

I’m using katalon studio 7.2.2 for recording windows application and while recording the windows application, the maximized window is not completely loaded in the screen view panel.

FYR, captured view of application in Screen View Panel(Screenshot)

Half of the screen is loaded in screen view panel and the respective elements in the screen are not loaded in screen objects.

Only one object is loaded for the whole screen and we cannot able to proceed recording process for windows application. And the same is repeated using windows spy tool.

Kindly help us to find the solution for recording the windows application.

FYR, actual view of the application(Screenshot)

Thanks in advance.

Hi,

Is there any update on the above mentioned issue? Share us to proceed further.

Thanks in Advance.