Windows Action recorder only display blank screen under screen view

Product Forums Katalon Studio
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1

I am new to Katalon Studio and try to test windows desktop app but seems like katalon studio does not display the entire app screen under screen view. There are a few times it catches the wrong screen of Katalon Studio menu

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Searched previous posts but it does not help. Here is the steps to get the exception:

  1. Set developer mode
  2. Start WinAppDriver (ver 1.2.1)
  3. Start Katalon Studio (ver 9.5.0)
  4. Katalon - click to start Windows Action Recorder
  5. My desktop app loaded but the progress information still shows “Starting application” until after 1 minutes 20 seconds. Notice it captures only blank under screen view. Te black area I believe its task bar.
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    image1184×792 34.7 KB
  6. According previous posts dated 5 years ago, I tried to click on task bar, and the mouse sign was busy until t shows ‘The application closed’ message:
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    image1182×795 38 KB

    My questions are:
    a. How to reduce the waiting time on step 5?
    b. How to how the entire app screen under screen view?

Thanks ahead.

2

Hi there, :wave:

Thank you very much for your topic! It may take a little while before Katalon team member or others forum members respond to you.

In the meantime, you can double-check your post to see if you can add any extra information i.e. error logs, HTML codes, screenshots, etc. Check out this posting guide to help us help you better!

Thanks! :sunglasses:
Katalon Community team

3

What version of katalon are you using?

4

looks like 9.5.0. Can you please try with latest Katalon version?

5

Yes it’s 9.5. This is the newest one I can download. I downloaded it last week after you reminded me in another topic.

6

v9.7.1 is the latest.can you try once

7

How to get it? I just tried yesterday and am on free version so far.

8

Please try downloading the latest KSE 9.7.1 from here: Katalon Studio Download Free | Katalon

9

Looks like I can only download 9.6.0 here for 30 days trial:

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After started windows recording I got the following exception from winAppDriver:
Exception: Encountered element sharing the same runtimeId 42.988928.4.-16

new Object {Captured Objects, , 42.988928.4.-16}
runtimeId 42.988928.4.-16
className
name Captured Objects
NativeWindowHandle 0

existing Object {Recorded Actions, , 42.988928.4.-16}
runtimeId 42.988928.4.-16
className
name Recorded Actions
NativeWindowHandle 0

Here is the error from Windows Action recorder:

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java.util.concurrent.ExecutionException: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@3b788071 (tried for 120 second(s) with 5000 milliseconds interval)

Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘CLVITN-XXX’, ip: ‘10.X.X.X’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’

Driver info: driver.version: unknown

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)

at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5.run(WindowsAppComposite.java:238)

at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

Caused by: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@3b788071 (tried for 120 second(s) with 5000 milliseconds interval)

Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘CLVITN-PC18MB6W’, ip: ‘10.50.26.21’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’

Driver info: driver.version: unknown

at org.openqa.selenium.support.ui.FluentWait.timeoutException(FluentWait.java:304)

at org.openqa.selenium.support.ui.FluentWait.until(FluentWait.java:272)

at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:143)

at com.kms.katalon.composer.windows.spy.WindowsInspectorController.startApplication(WindowsInspectorController.java:147)

at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5$1.call(WindowsAppComposite.java:241)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)

… 2 more

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