Windows Action recorder only display blank screen under screen view

Product Forums Katalon Studio
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Looks like I can only download 9.6.0 here for 30 days trial:

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image1081×1019 34.1 KB

After started windows recording I got the following exception from winAppDriver:
Exception: Encountered element sharing the same runtimeId 42.988928.4.-16

new Object {Captured Objects, , 42.988928.4.-16}
runtimeId 42.988928.4.-16
className
name Captured Objects
NativeWindowHandle 0

existing Object {Recorded Actions, , 42.988928.4.-16}
runtimeId 42.988928.4.-16
className
name Recorded Actions
NativeWindowHandle 0

Here is the error from Windows Action recorder:

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image1189×851 52.8 KB

java.util.concurrent.ExecutionException: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@3b788071 (tried for 120 second(s) with 5000 milliseconds interval)

Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘CLVITN-XXX’, ip: ‘10.X.X.X’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’

Driver info: driver.version: unknown

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)

at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5.run(WindowsAppComposite.java:238)

at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

Caused by: org.openqa.selenium.TimeoutException: Expected condition failed: waiting for com.kms.katalon.core.windows.driver.WindowsDriverFactory$1@3b788071 (tried for 120 second(s) with 5000 milliseconds interval)

Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘CLVITN-PC18MB6W’, ip: ‘10.50.26.21’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’

Driver info: driver.version: unknown

at org.openqa.selenium.support.ui.FluentWait.timeoutException(FluentWait.java:304)

at org.openqa.selenium.support.ui.FluentWait.until(FluentWait.java:272)

at com.kms.katalon.core.windows.driver.WindowsDriverFactory.startApplication(WindowsDriverFactory.java:143)

at com.kms.katalon.composer.windows.spy.WindowsInspectorController.startApplication(WindowsInspectorController.java:147)

at com.kms.katalon.composer.windows.dialog.WindowsAppComposite$5$1.call(WindowsAppComposite.java:241)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)

… 2 more

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