When new a web service request, no text input box to input Json body

Operating System

MacOS

Katalon Studio version

version 8.5.3

Steps to reproduce

When try to new a Web Service Request, in tab “HTTP Body”, after selecting “text” and “JSON”, there is no text input box. It’s grey.

Expected Behavior
There is text input box to input my JSON body.
Actual Behavior
No text input box open.

Screenshots / Videos (please attach screenshots or videos if necessary to reproduce the issue)

Hi,

We will try to reproduce and verify if it is a bug. Back to you if there is any progress. Thank you

Hi,
Any progress please? Look forward to your response, thanks a lot.

Hi,

We have been working on it and my team cannot reproduce it. Do you receive any error log or is it the problem of network? Can you please try it again and if possible, can you video the steps you did? Thank you

Hi,

My team has been able to reproduce it in your version, while the latest version 8.5.5 is successful. Can you please help upgrade Katalon version to the latest and try again? Thank you.

Hi,
Thanks for your reply.
I upgrade Katalon version via Help>check update menu.
But after install, Katalon can’t start now.
Error is as blow:

Translated Report (Full Report Below)

Process: katalon [2444]
Path: /Applications/Katalon Studio.app/Contents/MacOS/katalon
Identifier: com.kms.katalon.product.product
Version: 8.5.5 (8.5.5)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-02-17 17:18:14.5002 +0800
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Bridge OS Version: 7.0 (20P420)
Anonymous UUID: E12A76C2-616C-990E-58E6-E878F6FA70D9

Time Awake Since Boot: 580 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [2444]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x2ca2a9e962cb ???
1 ??? 0x2b4e6be80 ???
2 ??? 0x2ca2a9e7d025 ???
3 ??? 0x2ca2a9f231ef ???
4 ??? 0x2ca2a9ec439b ???
5 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
6 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
7 JavaScriptCore 0x7ff826f8adc1 llint_entry + 121751
8 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
9 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
10 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
11 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
12 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
13 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
14 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
15 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
16 JavaScriptCore 0x7ff826f8a341 llint_entry + 119063
17 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
18 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
19 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
20 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
21 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
22 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
23 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
24 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
25 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
26 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
27 JavaScriptCore 0x7ff826f8a3b8 llint_entry + 119182
28 JavaScriptCore 0x7ff826f6d027 vmEntryToJavaScript + 216
29 JavaScriptCore 0x7ff82770816d JSC::Interpreter::executeProgram(JSC::SourceCode const&, JSC::JSGlobalObject*, JSC::JSObject*) + 1117
30 JavaScriptCore 0x7ff8279b35fa JSC::evaluate(JSC::JSGlobalObject*, JSC::SourceCode const&, JSC::JSValue, WTF::NakedPtrJSC::Exception&) + 250
31 WebCore 0x7ff82b42c72c WebCore::JSExecState::profiledEvaluate(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::SourceCode const&, JSC::JSValue, WTF::NakedPtrJSC::Exception&) + 92
32 WebCore 0x7ff82b42c3c8 WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld&) + 200
33 WebCore 0x7ff82b42c7c5 WebCore::ScriptController::evaluateIgnoringException(WebCore::ScriptSourceCode const&) + 53
34 WebCore 0x7ff82b7ada8a WebCore::ScriptElement::executeClassicScript(WebCore::ScriptSourceCode const&) + 586
35 WebCore 0x7ff82b77c247 WebCore::LoadableClassicScript::execute(WebCore::ScriptElement&) + 151
36 WebCore 0x7ff82b7ae0a9 WebCore::ScriptElement::executePendingScript(WebCore::PendingScript&) + 137
37 WebCore 0x7ff82a391502 WebCore::HTMLScriptRunner::executeParsingBlockingScripts() + 482
38 WebCore 0x7ff82ba5d720 WebCore::HTMLDocumentParser::notifyFinished(WebCore::PendingScript&) + 32
39 WebCore 0x7ff82b794fc8 WebCore::PendingScript::notifyClientFinished() + 40
40 WebCore 0x7ff82b77c0dc WebCore::LoadableScript::notifyClientFinished() + 284
41 WebCore 0x7ff82b77b8f1 WebCore::LoadableClassicScript::notifyFinished(WebCore::CachedResource&, WebCore::NetworkLoadMetrics const&) + 177
42 WebCore 0x7ff82bcb62f7 WebCore::CachedResource::checkNotify(WebCore::NetworkLoadMetrics const&) + 167
43 WebCore 0x7ff82bccb45b WebCore::CachedScript::finishLoading(WebCore::FragmentedSharedBuffer const*, WebCore::NetworkLoadMetrics const&) + 91
44 WebCore 0x7ff82bc8738b WebCore::SubresourceLoader::didFinishLoading(WebCore::NetworkLoadMetrics const&) + 699
45 WebCore 0x7ff82c6682d4 WTF::Detail::CallableWrapper<-[WebCoreResourceHandleAsOperationQueueDelegate connectionDidFinishLoading:]::$_7, void>::call() + 388
46 JavaScriptCore 0x7ff826c12acf WTF::RunLoop::performWork() + 431
47 JavaScriptCore 0x7ff826c133ba WTF::RunLoop::performWork(void*) + 26
48 CoreFoundation 0x7ff80d085bc8 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
49 CoreFoundation 0x7ff80d085b77 __CFRunLoopDoSource0 + 157
50 CoreFoundation 0x7ff80d085951 __CFRunLoopDoSources0 + 212
51 CoreFoundation 0x7ff80d0845cb _CFRunLoopRun + 929
52 CoreFoundation 0x7ff80d083bb0 CFRunLoopRunSpecific + 560
53 Foundation 0x7ff80dedc49a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216
54 libswt-pi-cocoa-4934r6.jnilib 0x31f08149 Java_org_eclipse_swt_internal_cocoa_OS_objc_1msgSend_1bool__JJJJ + 57
55 ??? 0x18a366a7 ???
56 ??? 0x18a258d0 ???
57 ??? 0x18a258d0 ???
58 ??? 0x18a258d0 ???
59 ??? 0x18a260fd ???
60 ??? 0x18a26142 ???
61 ??? 0x18a26142 ???
62 ??? 0x18a260fd ???
63 ??? 0x18a25f54 ???
64 ??? 0x18a260fd ???
65 ??? 0x18a260fd ???
66 ??? 0x18a26142 ???
67 ??? 0x18a260fd ???
68 ??? 0x18a25b40 ???
69 ??? 0x18a25b40 ???
70 ??? 0x18a25b85 ???
71 ??? 0x18a25b40 ???
72 ??? 0x18a25f54 ???
73 ??? 0x18a25f54 ???
74 ??? 0x18a25e80 ???
75 ??? 0x18a25e80 ???
76 ??? 0x18a25e80 ???
77 ??? 0x18a1e4e7 ???
78 libjvm.dylib 0x17cda743 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1703
79 libjvm.dylib 0x17ed8279 Reflection::invoke(instanceKlassHandle, methodHandle, Handle, bool, objArrayHandle, BasicType, objArrayHandle, bool, Thread*) + 3631
80 libjvm.dylib 0x17ed87ac Reflection::invoke_method(oopDesc*, Handle, objArrayHandle, Thread*) + 364
81 libjvm.dylib 0x17d43f75 JVM_InvokeMethod + 343
82 ??? 0x18a366a7 ???
83 ??? 0x18a25e80 ???
84 ??? 0x18a25e80 ???
85 ??? 0x18a25f54 ???
86 ??? 0x18a25e80 ???
87 ??? 0x18a260fd ???
88 ??? 0x18a260fd ???
89 ??? 0x18a1e4e7 ???
90 libjvm.dylib 0x17cda743 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1703
91 libjvm.dylib 0x17d22cc5 jni_invoke_nonstatic(JNIEnv
, JavaValue, _jobject*, JNICallType, _jmethodID*, JNI_ArgumentPusher*, Thread*) + 766
92 libjvm.dylib 0x17d13e07 jni_CallIntMethod + 363
93 eclipse_1902.so 0xb1f6e53 startJavaJNI + 2099
94 eclipse_1902.so 0xb1f2f44 _run + 5732
95 eclipse_1902.so 0xb1f14c0 run + 432
96 katalon 0xb0919f7 original_main + 1319
97 katalon 0xb0923a7 main + 1655
98 dyld 0x7ff80cc7a310 start + 2432

Thread 1:
0 libsystem_pthread.dylib 0x7ff80cfa6c58 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff80cfa6c58 start_wqthread + 0

Thread 3:: Java: GC Thread#0
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

Thread 4:: Java: GC Thread#1
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

Thread 5:: Java: GC Thread#2
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

Thread 6:: Java: GC Thread#3
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

Thread 7:: Java: GC Thread#4
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

Thread 8:: Java: GC Thread#5
0 libsystem_kernel.dylib 0x7ff80cf6f1fe __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80cfab7e1 _pthread_cond_wait + 1243
2 libjvm.dylib 0x17e8abea os::PlatformEvent::park() + 192
3 libjvm.dylib 0x17e64654 ParkCommon(ParkEvent*, long) + 42
4 libjvm.dylib 0x17e64f38 Monitor::IWait(Thread*, long) + 168
5 libjvm.dylib 0x17e651b0 Monitor::wait(bool, long, bool) + 390
6 libjvm.dylib 0x17fd5783 GangWorker::loop() + 179
7 libjvm.dylib 0x17e8ef26 java_start(Thread*) + 246
8 libsystem_pthread.dylib 0x7ff80cfab259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80cfa6c7b thread_start + 15

For more information, which MacOS version are you using?

Ventura 13.0.1 (22A400)

Please update to Mac 13.2