Weekly Katalon FAQs (17) - How you can voice your feedback & suggestions in the Community

:pushpin: FAQs under this topic:
55. Documentation
56. Bugs Report
57. Feature Requests


:point_right: See also Weekly Katalon FAQs

55. Documentations

Suppose you want to make any new documentation request, fix up, or missing things in the current Katalon documentation. In that case, you can submit a topic under Feedback & Reviews: Documentation to inform our Technical Writing team of the issue.

Be sure to follow the topic template so that your request can be quickly resolved by our team! :+1:

Katalon Community’s Responsibility

After you submit the post for your documentation request, Katalon’s Community Team will bring this topic up to the Technical Writing Team and hand this issue over to them to be investigated so they can double-check and decide whether to submit a ticket about the request.

Technical Writing Team’s Responsibility

The technical writing team will keep track of the documentation request posts/tickets and have their team’s representative inform the original user who made the post about their updates and questions regarding any concerns.

You can also tag one of our Technical Writing team members into your topic:

  • @xuan.tran
  • @antoine.touch

56. Bugs Report

Inquiry Process

If you need to make a bug report in which there is a problem related to the platform being unable to run properly or if you face any other issues that affect your workflow, you can submit a topic under Feedback & Reviews: Bugs Report and mention the things you would want the Katalon team to check.

Be sure to follow the topic template so that your issues can be resolved quickly by our team! :+1:

Katalon Community’s Responsibility

After you submit the post for your bug report, Katalon’s Community Team will assign your topic to the relevant personnel within our Product Teams to be investigated.

Product Team’s Responsibility

The Product Team will keep track of bug reports. The Product Team will have a representative summarizing the whole investigation outcomes and communicate and ask more questions to the users to make the investigation more transparent.


57. Feature Requests

Suppose you wants to see new features being added to Katalon Products like Katalon Studio or Katalon Recorder. You can submit a feature request under Feedback & Reviews: Feature Requests and include a detailed description of the feature that you want to see, the reason, and the product.

Be sure to follow the topic template, as well as encouraging other community members to vote on your topic so that we’ll can notice your topic faster!

Katalon Community’s Responsibility

Like the bug report, Katalon’s Community Team will assign your topic to a relevant personnel within our Product Teams to examine and discuss their plan and whether this feature will be in implemented.

Product Team’s Responsibility

Like the bug report, the Product Team will keep track of the feature request posts and have a representative update on their decision and plan for future releases to the related users.

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