URGENT HELP - Stopping my katalon execution ! IE driver pop up

Community Discussion Katalon Studio
#1

Hi I am having issue running katalon studio for IE getting Error

Command line server for the IE driver has stopped working please help.

I am using katalon studio - Katalon_Studio_Windows_64-5.3.1

Screenshot attached

Command line server for IE driver has stopped working.JPG

#2

Can you provide Katalon Studio logs in this case?

#3

By the way, I’ve seen a similar fix to IEDriverServer here: https://github.com/SeleniumHQ/selenium/pull/5304 and it’s live on version 3.9.0.0, so you should grab the latest IEDriverServer on this page: https://www.seleniumhq.org/download/ and replace it in Katalon Studio folder (https://docs.katalon.com/display/KD/Update+or+Replace+Web+Browser+Drivers+and+Selenium)

#4

Hello I have updated drivers but not helping at all please help let me know what more information you need

#5

Screenshot attached - all of sudden script not clicking on objects nothing happening you stuck on 1st screen

#6

Image: https://s3.amazonaws.com/katalon-forum/editor/ls/2v76s5gf1txn.jpg1366×768

all of sudden taking so much time and not cliking on objects.JPG

#7

1228×507

not clikcing on upload button.JPG

#8

everything was working fine 2 days ago please help

#9

Updated IE driver screenshot

#10

Oh I see let me take a look first

#11

Ah you need to provide Katalon Studio logs also, not just execution logs here by the way

#12

how to provide katalon studio logs?

#13

I am happy to delete all my katalon files and will download again but will keep test cases folder please tell how to proceed this is very serious issue for us.

#14

mahesh joshi said:

I am happy to delete all my katalon files and will download again but will keep test cases folder please tell how to proceed this is very serious issue for us.

Logs are available from these places:

Windows (\config\.metadata\.log):

MacOS (file:///Applications/Katalon%20Studio.app/Contents/MacOS/config/.metadata/.plugins/org.eclipse.ui.workbench/log):

By the way we can’t determine the root cause of this issue yet, any changes to your AUT recently? Or your IE?

#15

ohh ok I see I will check the team tom at. work will give you more details

#16

What do you mean by AUT ?

#17

Another workaround solution is:

1. setup in registry "HKEY_CURRENT_USER\\Software\\Microsoft\\Internet Explorer\\Main"a key "TabProcGrowth" with value "0" 2. disable killing iexplore and iedriverserver before starting3. run test(s)
#18

sure I will tell that to my support team because to change registry settings tommorow

#19

I did not understand last 2 steps you mentioned

#20

Ah no just forget it, you just need to add above registry and ensure there is no IEDriverServer.exe is running before you actually execute a test