While checking the email servers for outlook configuration and observed getting “Unable to send email to following server: smtp.mail.outlook.com:567. Please check configuration on your email server. Refer to this guide for more details.” error.
Below Configuration provided:
Host: smtp.mail.outlook.com
Port : 567
Protocol - TLS.
Verified in Latest version 8.5.2 and 7.3.0 versions.
Hi Team,
Any update on this?
I’m also getting the same error pop-up. My outlook credential is up to date. I was able to send email a few weeks back with the below settings and now I’m not able to.
Host: smtp.office365.com
Port : 587
Protocol - TLS.
Encrypt authentication data ‘Checked’
Please Help…
Yes, @zahid1, I was able to overcome this issue. For outlook, I’m using
Host: using company provided host IP address for outlook
Port: 25
Protocol - None
Encrypt authentication data ‘Checked’
(For username and password I’m using a company dev email that doesn’t have many restrictions)
Ok thanks for responding. In my case, I’m using
Host : Smtp.gmail.com
Port : 587
Protocol : SSL
Encrypt authentication data ‘Checked’
For username and password, We had created gmail account specifically.
Previously we were getting emails but suddenly it is giving me below error
Any update on this issue?
Any update on this issue?
Use Port as 465 and Protocol as SSL and try it.
If the above solution doesn’t work then you can refer to this below link for Correct SMTP Configuration.
I did all the steps mentioned and I still have the problem
can u try this once in v8.5.5? it might be there is bug in the version your using.
Hello @zahid1
Please find the solution to this problem. This is specific to gmail settings. others like outlook or yahoo might differ
Please make sure you have created the Gmail App passwords as Google does not support “Less Secure App” apps to connect through passwords.
1- Go to google app passwords → https://myaccount.google.com/apppasswords
2- Select App as other and name it (e.g katalon) and click on generate
3- Copy the code and click done
4- Now go to Katalon → project–>settings–> email and in the password section , use the password generated in step # 3 (above)
And your are done (wait for sometime after you complete the above steps)
Even if I try the method that was replicated in 8.6.6 version, the same error pop-up occurred, so I can’t set it up, has this problem been solved yet?
which one ? did not get ur issue. could you please follow my steps in the above threads
Dear @jeongnak.kim
There is no error in 8.6.8. Please try the below steps
Could you please check my above post and create an app password and put that created password in the password instead of your Gmail password.
Also check at least one report type like html, pdf and then try.
Here is the snapshot for successful email in version 8.6.8
There are no any issues in 8.6.8 
This is something configuration related error as mentioned in the given screenshot, please read doc Share test reports via email in Katalon Studio | Katalon Docs
