Unable to Join Organization - Invitation Link Keeps Loading

Hi everyone,

I accidentally created my own organization previously and became the owner.

Recently, I received an invitation to join my company’s Katalon organization. However, when I click the invitation link, the page keeps loading indefinitely and I am unable to access or join the organization.

I have also tried opening the organization URL directly but it remains stuck on the loading screen.

Has anyone encountered this issue before?

Would appreciate any advice on whether I need to remove my existing organization first, or if there is another way to accept the invitation.

Thank you! :folded_hands:

We are on it, will update you ASAP

to speed things up, could you take a screenshot of the invitation email or forward it to support@katalon.com? That way we can check which organization the invite came from.