Please let us know what you are using Katalon Studio for?
3. I have currently applied Katalon Studio in my project
How would your work be affected if this issue has not been resolved?
4. I cannot continue my job and have to work on something else while awaiting your response
Operating System
Windows 10
Katalon Studio Version
7.9.1
Screenshots / Videos
Hi,
I’m unable to login to TestOps. Captcha does not appear at url suggested.
First Attempt - no captcha
Second attempt - going to url suggested and the redirect happens and still no captcha
This past week, I have too many failed login attempts but I don’t know from where or who the failed logins are initiated.
- Why doesn’t the captcha appear? Where do I go to see the captcha prompt?
- Do you have system logs for failed attempts so that I can modify an automated login on my side or can you tell me if someone is trying to hack my account?
Hi @jim.sears
Can you try to log in into Katalon website to see if the captcha shows up?
Hi @ThanhTo,
Captcha did not appear in Chrome.
However, I used Firefox instead of Chrome.
- Login to FF
- Login failed
- Captcha appeared
- Verified captcha and logged in.
Then went back to Chrome and logged in with same credentials successfully.
Could it could be browser cache related? Should I clear something from the cache or should it just work?
More importantly, can you DM with information regarding why I was locked out? This has occurred almost everyday this week so I think 1) I’m being hacked 2) or I have an automated login somewhere that is broken (although the password never changes for this user - ever)
I would appreciate your help to avoid this constant “Failed login” notice! 
Hi @ThanhTo
FYI - I noticed an error in my TestOps agent “Failed login attempts”. I downloaded a new version of Agent Setup and installed and so far, no error msgs. That may have been what was causing my account to lock out. I don’t know why because the password hasn’t changed. Puzzling…
I’ll let you know if it happens again.
