Did you do “Install and Re-launch” on Windows machine ? as documented in
https://docs.katalon.com/katalon-studio/docs/auto-updater.html
I have a doubt about “Install and Re-launch”. Years ago, I did it once and got the installed Katalon Studio corrupted. Since then, I never follow it. I never do “Install and Re-launch”.
(Forgive me, I am not 100% sure that “Install and Re-launch” is problematic. I am not a Katalon Developer. I have no intension to do full debug over KS product)
I always stop Katalon Studio before updating it. Then I would delete the old installation directory, recreate the directory where I install the new version of KS into, and start it. Yes, I have to do all setups again. But I always do clean-install.
Why I do not trust “Install and Re-launch”? — I have a reason. See
the Eclipse IDE’s README document writes;
Platform - Install/Update
Manually installing features and plug-ins on a FAT file system (Windows only)
When features and plug-ins are manually installed on top of an Eclipse-based product install located on a FAT file system that has already been run at least once, the product must be explicitly restarted with -clean. That is,
eclipse.exe -clean
I suppose that “Install and Re-launch” process does not explicitly restart Katalon Studio with “-clean”. Therefore “Install and Re-lauch” leaves the running instance of Katalon Studio as a mixed modules of the previous version and the new version, that results a total mess.
c/c @jass Am I right?
Deleting the folder where the previous version of Katalon Studio + recreating a new folder + installing the new version there; this procedure has the same effect as eclipse.exe -clean.