Unable to open browser with url (chrome and IE)

Product Forums Katalon Studio
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1

Hi there,

I created a suite of tests for a new website I’ve been working on and everything was running without issue. I put the project aside for a few months to work on other things but I’ve come back to it now. After updating Katalon and repairing the Katalon chrome extension, I am unable to run any of my tests on Chrome or IE. They do still run on Edge but I need to test across all three browsers. Here is the error I am getting, hopefully someone has a solution as I’m starting to hit the limits of my knowledge and patience with this.

Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Search Employee.run(Search Employee:17)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1569337001868.run(TempTestCase1569337001868.groovy:21)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: This version of ChromeDriver only supports Chrome version 74
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.18362 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 1.10 seconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DONOVAN’, ip: ‘10.1.4.103’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$errorHandler$0(JsonWireProtocolResponse.java:54)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147)
at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:284)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:246)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:191)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 17 more

2

Update your Chrome Driver or use Chrome v74

3

I had already downloaded the newest version of chromedriver and placed it in my Katalon file path but I am still getting the same error. Does the file need to be placed in a different location or anything to be done for Katalon to use the new version?

4

Are you using the latest version of the studio? Ensuring that you are always using the latest often resolves this issue, as the latest release usually has the appropriate chromedriver/selenium versions that play nicely with the various browsers.

5

Well damn. I didn’t think there were any updates since it hadn’t prompted me to install one. But after installing the latest update for Katalon it seems to be working again. Thank you very much Brandon_Hein.

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