Suites are getting failed with “unable to open browser” error message when we ran our suites from Jenkin after upgrading chrome version 73. The same suite was working fine in Jenkin execution earlier.
Even, we are getting the same issue after adding suitable chrome driver under katalon driver folder and upgrading Katalon latest version 6.0.5
2019-03-18 02:16:23.427 ERROR c.k.katalon.core.main.TestCaseExecutor - ? Test Cases/Report/RR1OutstandingWorkBrowserDetails/TC54_OutstandingWorkBrowserDetails_SingleCountrywithSingle_Pg FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.SessionNotCreatedException: session not created
from timeout: Timed out receiving message from renderer: 600.000
(Session info: chrome=73.0.3683.75)
(Driver info: chromedriver=73.0.3683.68 (47787ec04b6e38e22703e856e101e840b65afe72),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 616.86 seconds
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’
System info: host: ‘DAYWINBFMI001’, ip: ‘10.7.25.72’, os.name: ‘Windows Server 2008 R2’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:36)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:65)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:27)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:53)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Login_Flow.run(Login_Flow:28)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
so, can anyone help me to resolve this issue?
Thanks,
Madhan
Could you to to katalon.com website and download the new version, 6.0.6. we have fixed a similar issue there.
I am getting the same issue even if I used the latest katalon version 6.0.6 with latest chrome driver 73.0.3683.68. This issue occurs only on Jenkin execution and could not find any issue when we run any suite from Katalon. Below is the Jenkin console log
[1552899000.111][SEVERE]: Timed out receiving message from renderer: 600.000
2019-03-18 04:50:00.359 ERROR c.k.k.core.keyword.internal.KeywordMain - ? Unable to open browser with url: ‘’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Login_Flow.run(Login_Flow:28)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:331)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:322)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:301)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:293)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:227)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:66)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:334)
at TC54_OutstandingWorkBrowserDetails_SingleCountrywithSingle_Pg.run(TC54_OutstandingWorkBrowserDetails_SingleCountrywithSingle_Pg:24)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:331)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:322)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:301)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:293)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:227)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase(TestSuiteExecutor.java:129)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:112)
at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:81)
at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:157)
at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)
at TempTestSuite1552898372260.run(TempTestSuite1552898372260.groovy:35)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created
from timeout: Timed out receiving message from renderer: 600.000
(Session info: chrome=73.0.3683.75)
(Driver info: chromedriver=73.0.3683.68 (47787ec04b6e38e22703e856e101e840b65afe72),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 616.84 seconds
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’
System info: host: ‘DAYWINBFMI001’, ip: ‘10.7.25.72’, os.name: ‘Windows Server 2008 R2’, os.arch: ‘amd64’, os.version: ‘6.1’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$new$0(JsonWireProtocolResponse.java:53)
at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$getResponseFunction$2(JsonWireProtocolResponse.java:91)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:123)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:73)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:142)
Thanks,
Madhan
When I uninstalled the latest chrome version 73 and installed old version 72 , suites are running fine on Jenkin execution. So, it seems the issue is not fixed in Katalon 6.0.6 version.
Thanks,
Madhan
Hi Brian_Ducson,
Any update on this issue? Could you please check and let me know whether is the issue or any workaround for this?
Thanks,
Madhan