Runtime Exception error while trying to get answers from the Katalon AI

I’m getting the Runtime Exception error while trying to get answers from the Katalon AI.

com.kms.katalon.ai.core.model.exception.StudioAssistLlmApiRuntimeException: Cannot get Organization Id

Is this some known bug in Katalon Studio?

Note: I do have paid license.

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We are on it now, our support team is on the way

Hi, could you please log out and then log back in using a browser? Also, please make sure you select the correct organization that has your license. We tested with your account, and Studio Assist is still working normally


Please let us know if that works

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Can you try above solution and confirm if issue resolved or not?

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After observing for few days, I realized that this issue comes when I choose the “Relogin” option when the session gets timed out.

After that if I logout and re-login with browser by entering email and password and selecting correct org it works.

So seems that the solution provided by @nghi.phan is a workaround to this bug in katalon studio 10.4.2

I believe it would be fixed in upcoming releases.

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