"Record Web" is NOT recording all objects:

Hey guys,

Would you please share what Mode (New Browser or Active Browser) were you using to record? The development team is troubleshooting the issue at the moment.

Thank you for your support,
Liam

For me, I have been using new browser. With both Chrome and Firefox.

Hi Liam,
See my comments to “Duyluong,” in this post.

5.5 is working as expected for me - thank you!

Dave Evers said:

5.5 is working as expected for me - thank you!

Hi Dave,

Just one to add more request: Can you record a video showing your steps in 5.6.1 using web recorder which showcase your issue again? We are trying to investigate it.

Hi Vinh,
Can you suggest an online video recorder that I can use?
Our IT dept won’t let us install software that is not company approved.

I think Windows has its own video recorder so you can use it:

Kareem Hutchinson said:

For me, I have been using new browser. With both Chrome and Firefox.

Kareem Hutchinson said:

This is my log as well.

Vinh Nguyen said:

Dave Evers said:

5.5 is working as expected for me - thank you!

Hi Dave,

Just one to add more request: Can you record a video showing your steps in 5.6.1 using web recorder which showcase your issue again? We are trying to investigate it.

Hi all,

Here is what I recorded from Katalon 5.6.1.

test.zip

All,
I downloaded http://download.katalon.com/5.6.1/Katalon_Studio_Windows_64-5.6.1.zip again today and retried the test. The capturing now works but Right-Clicking on objects is not capturing objects. Right-Clicking on an object does work in Katalon_Studio_Windows_64-5.5. I use the Right-Click for quickly capturing objects that can later be changed from “Right Click” to other keywords such as “Verify Element Present” - A huge time-saver when creating many test cases. Hopefully Kareem’s test file helps you to diagnose the original capture problem.

OS= Windows 7

Chrome Version 68.0.3440.106 (Official Build) (64-bit)

See Kataon550.rar - Right Click works
See Kataon561.rar - Right Click not working

Kataon550.rar

Kataon561.rar

Dave Evers said:

All,
I downloaded http://download.katalon.com/5.6.1/Katalon_Studio_Windows_64-5.6.1.zip again today and retried the test. The capturing now works but Right-Clicking on objects is not capturing objects. Right-Clicking on an object does work in Katalon_Studio_Windows_64-5.5. I use the Right-Click for quickly capturing objects that can later be changed from “Right Click” to other keywords such as “Verify Element Present” - A huge time-saver when creating many test cases. Hopefully Kareem’s test file helps you to diagnose the original capture problem.

Kareem Hutchinson said:

This is my log as well.

So it actually works now from your side? I mean the original issue related ‘Click Appointment’ button can’t be captured

Sorry folks but need to take back what I said… It’s happening again.
Not sure why? Maybe has to do with memory / other issue?
See attached files.

561_issue.rar

561.log

Hi all,

First of all, we are very sorry for the current inconveniences we’ve caused related to Web Recorder. We are trying to investigate the real root causes from your side and have applied some potential fixes for it. However looks like it turns out that the real issue is not fixed completely.

So we’ve built another version called 5.6.2 to display more logs, can you please try again on New mode using Chrome and send us Katalon Studio logs again in case you’ve observed the same issue?
http://download.katalon.com/5.6.2/Katalon_Studio_Windows_64-5.6.2.zip
http://download.katalon.com/5.6.2/Katalon_Studio_Windows_32-5.6.2.zip

We will feel very grateful for it :slight_smile:

Regards

Here is my log file. Used Firefox and the issue was still present. Also, right clicking objects does not seem to be working at all.

.log

Kareem Hutchinson said:

Here is my log file. Used Firefox and the issue was still present. Also, right clicking objects does not seem to be working at all.

Hi Kareem.

Would you mind testing it with Chrome and give us the log again ? It’s necessary to use Chrome as we only added additional logs there to investigate the root cause before releasing a fix on both Chrome and Firefox.

It would be really helpful if you could also record the flow, but this time you also record the ( Ctrl + Shift + I and select Console tab ) when you open the Chrome browser. If you notice any kind of pattern regarding the buttons that Web Recorder can’t record, then please tell us.

We would really appreciate your help. Thank you.

See my attached files using Katalon_Studio_Windows_64-5.6.2.zip

8-23-2018 7-49-52 AM.rar

5620.log

See my attachments as well.

testagain.zip

testagain.log

Hi Dave and Kareem,

Very thankful for your help. Based on your provided materials, we’ve applied a fix for it, can you please help to try again with our new version 5.6.3? Here are the links for it:

http://download.katalon.com/5.6.3/Katalon_Studio_Windows_64-5.6.3.zip

http://download.katalon.com/5.6.3/Katalon_Studio_Windows_32-5.6.3.zip

Please inform us if your issue still remains.

Regards

Recording now works in Katalon Studio, Version: 5.6.3, Build: 1
Right-Clicking on objects still does NOT work as it does in Katalon Studio, Version: 5.5.0, Build: 1

Having the ability to Right-Click on objects is a huge time-saver as I mentioned earlier in this thread. Objects that are Right-Clicked (and stored) can be edited to the desired custom keyword(s) when working in script and or manual view.

Thanks for all of the hard-work to get the recording fixed!