Processing Request Issue in Katalon Studio

Hello,

I am facing this Issue whenever i type a Statement in

Katalon Assistant AI on Both Ask and Generic Agent

Error:

There was an issue processing your request. This is typically due to the question size or current rate limitations. To help get your answer, please try:

• Clearing the conversation 

• Turning off the project context 

• Breaking your question into smaller pieces

Are you exceeding your context quota?

Is there a way to set and fix them even if i write “Done“ it gives me that Feedback.

How do you login? Whether Via server?
Try login into the studio via Browser, and then please let me know incase still you are getting the same error.

Hello, I login via Browser

No i am not i tried even with Short words like Hello, It gives same error

Hi @stevio052002,

Can you try to disable Auto-include project context information?

Hi @stevio052002,

Can you share the AI configuration?

When seeing this error message, you should clear the conversation and start a new one

the issue might with the OpenAI configuration, can you redo it again and then check

hi @stevio052002

This error on even simple inputs like “Hello” points to a configuration or connectivity problem, not a token limit issue. First, clear the conversation and disable “Auto-include project context” in the AI settings to rule out context overload.

If that does not help, the OpenAI API key configuration is likely the culprit. Go to your AI configuration in Katalon Studio and re-enter the API key, making sure there are no trailing spaces or line breaks. If you are using a proxy or custom endpoint, verify that URL is reachable from your network. Also confirm your OpenAI account has available credits and the key has not been revoked or rate-limited on the provider side.

Basing on the Error Showed, After learning more on the API Used, I have 2 of them Below you choose and use the best basing on your option

1.https://platform.openai.com/home

After Creating it it will be displayed as

API key details
API Key
xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Name
Gemini API Key
Project name
projects/xxxxxxxx
Project number:xxxxxxxxxxxxxxx

Then go to Katalon Studio Click on the Katalon AI Assistant

Then in the Left hand corner click on the Setting Icon

Then choose Use Personal Open API Key

Add the Data from this link: https://platform.openai.com/home

Leave the Rest as they are, Max Completion Token: 60000,

Then click Apply and Close

Go to Windows Then Katalon Preference Settings- Then Katalon, Click on Katalon AI Asistant

Uncheck the Object Repository and Custom Keywords

And then Apply

Option 2: Choose https://aistudio.google.com/api-keys

Then go to Generic Agent and Choose Personal Gemini API Key

Add the Information from the Link above with the Keys as provided

Leave the Rest as they are, Max Completion Token: 60000,

Uncheck the Object Repository and Custom Keywords

And then Apply

Did switching to a personal API key actually fix the issue for you long-term, or do you still hit the same error?

No, It is no longer Happening now, i can do some prompts and get results, Thanks