Hi @ramiromarcos , we do apologize for the delay in responding. I would like to answer your questions as below:
1. How can we verify if a specific user actually has permission to consume a seat from the KRE floating license pool?
=> As long as you’re belong to a paid account / organization which contains the KRE floating license, you will be able to consume the KRE licenses from that account / organization. To verify this, your Katalon admin can navigate to TestOps, look for User Management tab, whoever in this list are supposed to consume the KRE licenses.
2. How can I generate an API Key inside the correct organization?
=> You don’t need to create an API key inside any organization, the API keys are tied to your specified Katalon email account, as long as your Katalon account is belong to any organization that means with the created API key from your Katalon account, you can use that API key to verify the KRE license.
3. If possible, could you share a short video or step-by-step guide showing where the admin needs to check user permissions for the floating pool, and where I should generate the API Key so it matches the correct organization?
=> Please note that only the Account Admin can have visibility to access the License Management section.
Step 1: You can go to platform.katalon.com and choose your proper account.
Step 2: Then choose “License Management”
Step 3: Choose “KRE” tab
Step 4: Finally, you’ll see all information about your KRE licenses.
To verify this, your Katalon admin can navigate to TestOps, look for User Management tab, whoever in this list are supposed to consume the KRE licenses.
To create API key, please click to your profile icon > User Settings > KATALON API KEY > Create API key.
*Notes:
- Please ensure you declare your -apikey”xxx-xxx-xxx-xxxx” and orgID if you have assigned the KRE licenses to your organization. For example: -apikey”xxx-xxx-xxx-xxxx” -orgID=”12345”
- One license allows any enabled user one active session at a time.
- To run n execution sessions on the same machine, you have to consume n licenses.
I hope it can be helpful for you. In case you still need any assistance, please do not hesitate to submit a case for us on our Support Portal - an inclusive support channel for all Enterprise customers.
Thank you,
Chris