I have a Katalon account created with my business email. With this account I managed to use activate and use RE during trial period with my api key.
Since then the trial ended and my company purchased 3 RE floating licenses. But i don’t understand how iI am supposed to use them now.
My account is linked to the organization with the license, but whenever I launch RE with my account api key, activation fails with a 400 status code and the following message “Trial license is only available for Katalon accounts registered with a business email.”
Thanks for any help provided !
Please be informed that DevOps RE licenses work for Docker and Azure DevOps plugin only. Are you executing on these environments ? Please also provide the console log of the failed execution.
Thanks, the answer to my question occured to me right after I hitted the send button… , sorry for the inconvenience.
Indeed I was trying from my desktop, I forgot floating license requires docker-like environment.
One last question If I may. Our RE licenses don’t seem to be provided with api-key, so is the following assumption correct ?
When running RE we use a personnal api key from an account related to the organization owning the licenses, license count is decremented for the duration of the execution and restored afterwards ?
Thanks again for your (really) quick response
Yes, that is correct. The number of licenses will be decreased by one for each of the usage in the organization, and will be incremented by one once a license is released.