Katalon studio is not recording anything as does not open browser and recorder window gets hanged



Hi Katalon Team,

I am Mohammad Rafi Ansari, actually day before yesterday I have installed the Katalon Studio to do some hands on so that I can implement the test scripts for my current project using it. But whenever I’m trying to record via web recorder nothing is working as browser does not open. I tried to record in both “Chrome” and “Firefox” but recorder window got hanged.

Kindly notice that I have activated it offline as was not able to register online.

Please look into this issue so that I can start working with it.

Mohammad Rafi Ansari


Hi - could you tell us what version ok KS you are using, what OS, browser version etc