Katalon Studio crashed, valid license

hello,

why my KS crashed, have valid licenses, actually this is ugly issue

Fri Jan 31 05:42:31 EET 2020
Activation collection is failed
com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: java.net.UnknownHostException: analytics.katalon.com
at com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception.wrap(AnalyticsApiExeception.java:23)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.requestToken(AnalyticsApiProvider.java:128)
at com.kms.katalon.integration.analytics.providers.TestOpsFeatureActivatorImpl.connect(TestOpsFeatureActivatorImpl.java:41)
at com.kms.katalon.application.utils.ActivationInfoCollector.getLicenseFromTestOps(ActivationInfoCollector.java:448)
at com.kms.katalon.application.utils.ActivationInfoCollector.activate(ActivationInfoCollector.java:349)
at com.kms.katalon.application.utils.ActivationInfoCollector.checkAndMarkActivatedForGUIMode(ActivationInfoCollector.java:110)
at com.kms.katalon.core.application.ApplicationStaupHandler.lambda$2(ApplicationStaupHandler.java:81)
at com.kms.katalon.application.utils.ActivationInfoCollector.lambda$1(ActivationInfoCollector.java:730)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.UnknownHostException: analytics.katalon.com
at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:928)
at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1323)
at java.net.InetAddress.getAllByName0(InetAddress.java:1276)
at java.net.InetAddress.getAllByName(InetAddress.java:1192)
at java.net.InetAddress.getAllByName(InetAddress.java:1126)
at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:111)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.executeRequest(AnalyticsApiProvider.java:504)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.executeRequest(AnalyticsApiProvider.java:533)
at com.kms.katalon.integration.analytics.providers.AnalyticsApiProvider.requestToken(AnalyticsApiProvider.java:126)
… 13 more

Expired License.
Expired License.
Expired License.
Machine quota exceeded.
All launchers terminated
Start clean up session
End check license task
End clean up session
Start release license task
License released
End release license task

!ENTRY org.eclipse.core.resources 2 10035 2020-01-31 15:13:24.251
!MESSAGE The workspace will exit with unsaved changes in this session.

Hi there,

Please provide the screenshot in TestOps > Organization > Licenses > KSE tab.

hi,

Hi @Timo_Kuisma1

The screenshot indicates that you have 0 available licenses. I suspect you have converted an online to an offline license. You cannot use an offline license for online activation.

hello you,

Please release my original licences, do not say anything about Lunar anymore