Katalon keeps crashing chrome

Hi,

This morning I wanted to start up a testcase and Katalon keeps crashing chrome right after it has opened chrome.
I have encountered this problem before and to “fix” this I was always able to update Katalon to a new version and that was the fix (work around actually as the problem itself never got fixed).

However I am now on katalon 64.7.1.2 and even downgrading doesn’t help.

I have looked around the web and I have seen that this is an issue that has been here for a long while but I have not been able to find a proper solution for this.

Is there anyone that can help with this and also an eta when this issue will be solved?
As I need to do my testcases in chrome and not in firefox.

Here is my log just in case anyone wants to see it.

12-19-2019 08:49:09 AM Test Cases/Ga naar website

Elapsed time: 3,550s

Test Cases/Ga naar website FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Ga naar website.run(Ga naar website:19)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1576741747446.run(TempTestCase1576741747446.groovy:23)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: This version of ChromeDriver only supports Chrome version 77
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘LAPTOP-KGESP9HP’, ip: ‘192.168.56.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
remote stacktrace: Backtrace:
Ordinal0 [0x0027EB13+1501971]
Ordinal0 [0x001FF6D1+980689]
Ordinal0 [0x0018765F+489055]
Ordinal0 [0x0011F2F4+62196]
Ordinal0 [0x0011BCDA+48346]
Ordinal0 [0x00139800+169984]
Ordinal0 [0x0013942D+169005]
Ordinal0 [0x001378EB+162027]
Ordinal0 [0x00120AC7+68295]
Ordinal0 [0x00121B40+72512]
Ordinal0 [0x00121AD9+72409]
Ordinal0 [0x00218F37+1085239]
GetHandleVerifier [0x0031D7ED+503293]
GetHandleVerifier [0x0031D580+502672]
GetHandleVerifier [0x003246AC+531644]
GetHandleVerifier [0x0031DFFA+505354]
Ordinal0 [0x00210606+1050118]
Ordinal0 [0x0021047F+1049727]
Ordinal0 [0x0021AF9B+1093531]
Ordinal0 [0x0021B103+1093891]
Ordinal0 [0x0021A095+1089685]
BaseThreadInitThunk [0x75DF6359+25]
RtlGetAppContainerNamedObjectPath [0x773B7B74+228]
RtlGetAppContainerNamedObjectPath [0x773B7B44+180]

at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147)
at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:347)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:308)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:206)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 17 more

Try this in the katalon :

Tools --> Update WebDrivers --> Pick Chrome/Firefox
Then update your Chrome/Firefox
Try to run your script again.

2 Likes

You are the MVP !
It worked,

Thanks a lot :slight_smile:

You’r welcome :ok_hand: