Hello Is there a way i can access the Account again i not able to login in the TestOps Account that is the Error i Get.
Is there a way to access the Ticket so that i can send it for Help.
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since you cannot log in, you won’t be able to access the in-app support portal. Here is how to fix this:
- Reset Password: Go to the Katalon login page and click “Forgot Password” to reset your credentials.
- Submit a Ticket: You can raise a support request without logging in via the Katalon Help Center here: support.katalon.com/hc/en-us/requests/new.
make sure to use the email address associated with your account when submitting the ticket
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Pleas reach out to Katalon support team, they will promptly help you.
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Did u try resetting password ?
Fix and Solution Found
url link: https://ac-xxxxxxx.katalon.io/project/xxxxxxx/admin/project/general
not https://testops.katalon.io/
Server URL: Katalon TestOps
Email:…………….@…..
Fetch Accounts
This needs to link to your Account Once
Then Below you will see a Drop Down of the Projects on your Katalon Studio as Listed
Choose the One you want– Fetch Projects
Check the 2 Check Boxes
Apply and Close
Thanks for the Support to find a Solution