I am getting the error:“Failed to integrate with TestCloud. You have no TestCloud license.”

Hello, I’m Darshan. I’m currently using the Katalon TestCloud Free Trial plan, but I am unable to integrate TestCloud with Katalon Studio.
I am getting the error:
“Failed to integrate with TestCloud. You have no TestCloud license.”

So, this way, I cannot use the run cross-browser test execution in Katalon Studio with TestCloud environments.

2 Likes

Thank you for your question, please refer to this doc for some assistant: Enable TestCloud integration in Katalon Studio | Katalon Docs.

Please let us know if you still encounter the same issue

Bella

hi @2000darshansaini

that message usually means Katalon Studio isn’t detecting an active TestCloud license for the account you’re signed in with.

Quick checks:

  1. Confirm your TestCloud trial is active in the Katalon account portal (and not expired).
  2. Sign out/in of Studio using the same email that has the trial.
  3. If you’re in an organization, make sure the TestCloud seat is assigned to you.
  4. Update Katalon Studio to the latest stable version.
  5. Check network/proxy settings — Studio must be able to reach TestCloud endpoints.
  6. Look at Studio logs (Help → View Logs) for the real error.

If it still fails, please share:

  • Studio version + OS
  • Screenshot of the error
  • Screenshot of your account/license page (showing TestCloud)
  • Relevant log lines

With that info, we can pinpoint the cause quickly.

1 Like

Do you have KSE Enterprise license?

Yes, I have a 1-month Katalon Studio Enterprise and Runtime Engine trial.

i think this issue is kinda similar to mine: Katalon with Github Actions integration

just make sure you use exact same account @2000darshansaini

Hello, I’m Darshan. I’m currently using the Katalon TestCloud Free Trial plan, but I am unable to integrate TestCloud with Katalon Studio.
I am getting the error:
“Failed to integrate with TestCloud. You have no TestCloud license.”

So, this way, I cannot use the run cross-browser test execution in Katalon Studio with TestCloud environments.

(attachments)




1 Like

Thank you for your question, please check your inbox for assistance