I am getting the error:“Failed to integrate with TestCloud. You have no TestCloud license.”

Miscellaneous
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Hello, I’m Darshan. I’m currently using the Katalon TestCloud Free Trial plan, but I am unable to integrate TestCloud with Katalon Studio.
I am getting the error:
“Failed to integrate with TestCloud. You have no TestCloud license.”

So, this way, I cannot use the run cross-browser test execution in Katalon Studio with TestCloud environments.

1 Like
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Katalon TestCloud integration requires both an active Katalon Studio Enterprise (KSE) license/trial and a TestCloud license/trial. The Free Trial provides 3 TestCloud sessions for 30 days upon first login to KSE, but needs proper activation and project selection. Ensure you’re using KSE (not the free version) and log in via “Log in from Browser” to auto-activate the trial.​

Setup Steps

  1. In Katalon Studio, go to Project > Settings > Katalon Platform (or click the Katalon button in the toolbar).​
  2. Tick Enable Katalon Platform Integration and Enable TestCloud Integration.​
  3. Select the correct Organization and Project with active TestCloud access (must have at least 1 TestOps full license per account).​
  4. Click Apply & Close. Success shows "Integrate with TestCloud successfully!"​

Troubleshooting

  • Verify license status in Help > Katalon Studio License or TestOps > Settings > License Management.​
  • Wrong project/organization often causes this; recreate or switch projects if needed.​
  • Contact Katalon Support (support@katalon.com) for TestOps license grant or trial issues

Alternatives

Use local browsers or upgrade to paid TestCloud plans for more sessions.

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Root Causes

According to the official Katalon documentation, TestCloud integration in Katalon Studio requires two critical licenses:

  1. :white_check_mark: Active TestCloud license or trial — You have this (TestCloud Free Trial)
  2. :cross_mark: Active Katalon Studio Enterprise license — This is likely missing
  3. :warning: TestOps Full License — Your account needs at least 1 TestOps full license

Solution & Steps

Step 1: Verify Your License Requirements

Before attempting integration, ensure you have:

  • Katalon Studio Enterprise License (not Community/Free edition)
  • TestOps Full License (at least 1 seat)
  • TestCloud License or Trial (which you have)

Step 2: Check Your Organization’s License Assignment

  1. Go to Katalon TestOps (https://testops.katalon.io)
  2. Navigate to Settings > License Management
  3. Verify that:
    • Your organization has at least 1 TestOps full license assigned
    • The license is active and not expired
    • You have access to the organization with the TestCloud trial

Step 3: Verify Project Access

  1. In Katalon Studio, go to Project > Settings > Katalon Platform
  2. Ensure you’re selecting a Project from an Organization that has an active TestCloud subscription or trial
  3. Verify you have access permissions to the selected project

Step 4: Re-enable TestCloud Integration

  1. Click the Katalon Platform button in the main toolbar
  2. Check both:
    • ✓ Enable Katalon Platform Integration
    • ✓ Enable TestCloud Integration
  3. Select the correct Organization and Project from the dropdowns
  4. Click Apply & Close

Key Considerations

Important Distinctions:

  • TestCloud Free Trial alone is NOT sufficient for Katalon Studio integration
  • You need Katalon Studio Enterprise (not Community edition)
  • Your account must have at least 1 TestOps full license to enable TestCloud integration
  • The organization you select must have an active TestCloud subscription or trial

Common Issues:

  • Selecting a project from an organization without TestCloud license
  • Using Katalon Studio Community edition instead of Enterprise
  • Account lacking TestOps full license (even with TestCloud trial)

Next Steps

If you’ve verified all licenses and still encounter the error:

  1. Contact Katalon Support — The documentation states: “In case your account doesn’t have a TestOps full license, please contact Katalon Support Team to grant you one.”
  2. Verify your Free Trial includes all components — Confirm that your TestCloud Free Trial includes the necessary TestOps and Studio Enterprise components

References

4

hi @2000darshansaini

this usually happens when Katalon thinks your project is trying to use TestCloud, even if you did not mean to.

A couple of things I have seen cause this:

  1. Check your execution settings
    Go to Project > Settings > Execution. Make sure TestCloud is not selected anywhere as the execution environment. Sometimes it gets switched by accident, especially after importing a project or switching profiles.

  2. Look at the Run Configuration
    If you are running from a Test Suite or CI, double check the run config. If it says something like TestCloud or cloud execution, Katalon will try to validate a license and throw that error.

  3. Plugin / version mismatch
    I have also seen this after upgrading Katalon Studio. Try restarting Studio, then go to Help > About and confirm you are logged in with the right account. If you are on the free plan, TestCloud will always fail.

Quick check: are you actually trying to run on TestCloud, or just local browser/mobile? And are you running from Studio UI or from command line / CI?