Our Agency has recently purchased licenses.
And the licensing Dept ( [email@example.com]) have received an email to verify the account as below:
Massachusetts Department Of,
Unverified Katalon accounts will be blocked after 3 days.
Click Verify my account to keep using Katalon tools and receive our starter guide.
How do we register with individual QA User id to get these new accounts validated ?
Thank you for sharing with us. I would like to summarise your request as below:
You already activated your licensed account. You have verified the account and can use it properly now.
Your request: you want us to help you register and verify a new account from your org?
Please advise us the correct scenario. Additionally, you are our paid user, you can raise a support ticket via our Katalon Help Center. Hope this helps!
You are right. We are paid users. However our QA team is yet to activate the licenses. Can someone help with us ??
Thank you for your clarification. Yes we are aware of your situation. Our team will reach out to you shortly for the activation.
I believe that our team has resolved the problem and you could use our product now. Please let me know if you have any other needs or should I close this thread here. Thank you.