After a few days, account is blocked and verification does not work

A few days ago I started using Katalon Studio (Free edition). I was able to do some automated tests, everything looked promising but today I can no longer start Katalon (“This account has been blocked” at Activation dialog). If I consult my account on the Katalon site, it tells me I have an “Unverified Account”. If I try to verify my account/email, I do not receive any email. My spam filter also doesn’t get anything from Katalon.
Your help is much appreciated in getting Katalon Studio working again.


Our team checked the database and it seems like your account is already verified. Do you still encounter this issue ?

Dear ThanhTo, I feel so stupid. Our company just switched to office360 and this new ‘focused inbox’ feature decided that Katalon mails are not important to me and did not show these mails. I tried to remove this post, but I do not have the permission to remove this post.
Everything is working now and I can continue my evaluation of this tool.
Thank you for your swift reply and my appologies,

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No worry, glad I could help.